Supported Housing Officer
London | Supported Housing Schemes You’ll be the main point of contact for residents in supported housing.
Key Details
- Hours: Monday – Friday, 9:00 AM – 5:00 PM
- Tenants: Management of one scheme (up to 80 residents)
Many have experienced homelessness, domestic violence, cognitive challenges or age-related frailty. Your role is simple but powerful: deliver kind, practical housing support that helps people feel safe, stay in their homes, and live as independently as possible.
What you’ll do day-to-day
- Welcome new residents and help them settle in from day one
- Support people to understand and keep to their tenancy
- Carry out welfare checks, risk assessments and make referrals when extra help is needed
- Manage repairs, health & safety and keep communal areas clean and welcoming
- Handle voids, lettings and income collection sensitively
- Work closely with care providers, families and other teams
- Involve residents in decisions about their home and community
You’ll manage one scheme, so you’ll really get to know the residents and make a genuine difference.
What we’re looking for
- Experience delivering customer-focused support (housing or social care background is ideal)
- Warm, approachable and professional manner
- Good communication skills – both written and verbal
- Comfortable using basic IT systems
- Numeracy and literacy skills (NVQ Level 2 or equivalent)
- Enhanced DBS check
Desirable
A relevant qualification in social care, housing or similar.Our valuesWe’re looking for someone who is Compassionate, Progressive, Dependable, Inclusive and Empowered.If you enjoy building real relationships, solving problems calmly and helping vulnerable people feel at home, this could be the perfect role for you.
Ready to apply?
We look forward to hearing from you.
Pay: £14.00-£15.50 per hour
Application question(s):
- Social care or similar qualification/accreditation relevant to the customer group at the service.
- Enhanced DBS Disclosure
Education:
- GCSE or equivalent (required)
Experience:
- Supported Housing Officer : 1 year (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
