Join Our Award-Winning Team!
Are you ready to elevate your career in real estate with a company that values passion, integrity, and excellence? Look no further than Ryder & Dutton a distinguished leader in the industry known for our commitment to both our people and our customers.
An exciting opportunity has arisen to join the team at Ryder & Dutton as a Customer Service Advisor working at our busy Head Office.
The Role
You will be responsible for promoting Ryder & Dutton services in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.
Industry experience is not essential as training will be given. We are looking for candidates who can evidence previous targeted sales experience in a customer focused environment. The successful applicant will need to have exceptional communication and administration skills, along with a passion to help people move.
General Duties:
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To make outbound calls to build direct customer relationships in order to promote and book appointments for our services.
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To identify and recommend related services to customers which will generate revenue.
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To be responsible for accurately recording all information collated from telephone contact on the databases.
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Maximise cross-selling opportunities at all times
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Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments
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To ensure all calls are answered promptly and efficiently.
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Any other duties as required
You will need:
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Previous experience of working in a targeted, busy telesales/customer service environment
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An enthusiastic & high energy approach to work
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Attention to detail and high level of accuracy
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Good IT literacy
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Excellent customer service and telephone manner
What’s in it for you:
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Be part of an award winning team
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Uncapped Commission
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Full Training and Development
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Progression Opportunities
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Numerous employee benefits including BUPA Healthcare, Pension Scheme, Eyecare vouchers,
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Annual Company awards dinner and Summer Event
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Day off for your Birthday
The shift pattern includes various working hours each day over a 4 week period, between 8:30am and 6:00pm
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Week 1 Monday to Friday with Saturday and Sunday off
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Week 2 Monday to Friday with Saturday and Sunday off
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Week 3 & 4 Monday, Tuesday, Wednesday, Thursday, Saturday with Friday & Sunday off.
Candidates who are shortlisted for interview will be sent a copy of the 4 week shift pattern.
We are unable to consider any alternative working pattern from applicants
Salary: £20,500 per annum, OTE £24,500
Ryder & Dutton are one of the North’s biggest estate agents and have been operating since 1919.
Our unrivalled local property knowledge and great customer service is what sets us apart, and as well as helping people to buy and sell property, we also specialise in lettings, property management, auctions and property support services, including mortgages, conveyancing and surveys.
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