Chips Ahoy Windscreens is expanding and seeking a reliable and proactive Inbound Sales Advisor & Administrator to join a growing business.
The Inbound Sales Advisor & Administrator will be responsible for managing the day-to-day office operations, providing support to the team, and ensuring a smooth customer-service experience. This role requires an individual who is organised, detailed-oriented, and able to handle multiple tasks in a fast-paced environment.
Responsibilities
- Answering calls, managing communication with customers, and contacting customers as necessary.
- Scheduling appointments and managing daily routes.
- Providing quotations, and following up with customers to drive bookings.
- Maintaining accurate customer records.
- Assist in processing payments.
- Liaise with external suppliers and service providers.
- Perform general office tasks such as scanning, filing, and data entry.
- Support the management team with any other administrative tasks as needed.
Experience
- Previous role, preferably within the automotive/transport or similar customer-focused industry.
- Excellent verbal and written communication skills.
- Strong organisational and time-management abilities, with the capacity to handle multiple tasks and priorities.
- Positive, professional attitude with a focus on customer service.
- Ability to work well under pressure and adapt to changing situations.
- Strong attention to detail and problem-solving skills.
Working Hours: Full-Time 8am - 5pm, Monday-Friday with alternating Saturdays
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Education:
- GCSE or equivalent (required)
Language:
Work Location: In person
