Purpose of the Role: The Laboratory Services Coordinator plays a key role within our team. Reporting to the CBRE UK Lab Cluster Lead, the successful candidate will be a highly organised and proactive individual who works closely with the wider CBRE Lab Platform team to provide essential support in managing laboratory operations and coordinating science-related procedures, ensuring smooth and efficient day-to-day delivery across the client laboratories.
Key Responsibilities:
Laboratory Operations
Oversee and manage the day-to-day operations of the laboratory.
Ensure laboratory services are delivered in accordance with contractual requirements and service level agreements.
Coordinate with laboratory staff and other departments to ensure efficient daily operations.
Manage consumables, inventory levels and waste streams.
Lead the implementation of new processes and equipment.
Monitor KPIs and provide clear communication to stakeholders.
Leadership & Management
Lead and manage onsite laboratory associate staff.
Support recruitment, training, supervision and scheduling of laboratory associates.
Manage and review team performance and development.
Act as the primary point of escalation and liaison between laboratory services, client stakeholders and end users.
Contribute to the strategic planning of laboratory operations.
Quality, Compliance & Safety
Establish, implement and monitor laboratory controls and quality standards.
Manage external vendors on behalf of the client.
Ensure laboratory operations comply with regulatory requirements.
Implement and monitor health and safety procedures.
Ensure risk assessments, COSHH assessments and training requirements are maintained.
Ensure compliance with company policies and health and safety legislation.
Required Skills & Experience:
Experience
Experience in a laboratory support, technician, facilities or similar role.
Previous experience in laboratory supervision or management.
Previous line management experience.
Proven track record of delivering laboratory-based services.
Strong customer service, communication and stakeholder management skills.
Strong organisational skills with the ability to prioritise in a changing environment.
Ability to perform effectively in high-pressure, business-critical environments.
Technical Skills
Proficient in safe handling and storage of flammable, toxic and corrosive chemicals.
Ability to change and connect compressed gas cylinders.
Familiarity with liquid nitrogen safe-handling procedures.
Basic operation and first-line maintenance of laboratory vacuum and cooling equipment.
Competent user of a chemical inventory or LIMS system.
Compliance & Safety
COSHH awareness training (Level 2 or equivalent).
Understanding of DSEAR and flammable atmosphere controls.
ISO 14644 cleanroom experience.
IOSH Working Safely or equivalent health and safety qualification.
Nanomaterial or nanoparticle handling training.
Behaviours & Attributes
High attention to detail and strong organisational skills.
Collaborative, solutions-focused team player with a proactive approach.
Clear written and verbal communication skills.
Comfortable working in a dynamic R&D environment.
Committed to continuous improvement and best-practice working.
Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
