Senior Sales Role Summary
You will lead the sales floor by delivering high-end customer service. You will share the rich heritage and history of authentic https://www.harristweed.org/ with local and international customers. You will support the store manager, mentor junior staff, and drive sales targets.
Key Responsibilities
- Customer Service & Storytelling: Greet visitors and share the unique history of handwoven Harris Tweed cloth, explaining the significance of the Orb stamp.
- Sales & Styling: Help customers select garments, accessories, and lengths of cloth. Use expert styling and measuring skills.
- Team Leadership: Support and guide junior sales staff. Take charge of the shop floor when the manager is away.
- Stock & Inventory: Manage deliveries, restock displays, and conduct regular inventory checks.
· Store Standards: Maintain a clean, beautiful, and organized shop floor that reflects a premium brand image.
· Transactions: Operate the till, process cash and card payments, and handle special orders or shipping requests.
Required Skills & Qualifications
- Experience: Proven experience in retail sales, ideally in luxury, heritage, or fashion.
- Communication: Warm, confident, and engaging speaking skills. A natural talent for storytelling.
- Product Interest: A strong appreciation for Scottish craftsmanship, textiles, and fashion heritage.
- Leadership: Reliable, organized, and able to work on your own initiative.
- Flexibility: Available to work regular store hours, including weekends.
Job Type: Full-time
Pay: £12.50-£15.00 per hour
Benefits:
- Company pension
- Employee discount
Work Location: In person
