The Langham, London; Europe’s first Grand Hotel, is currently recruiting for a Security Officer to join our talented Security team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
You will be working in our British Tavern, The Wigmore.
In the role of Security Officer, your key focus will be to:
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ensure a safe and secure environment and demonstrate a positive and professional approach towards guests, visitors and colleagues
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greet and welcome guests and visitors, control access
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carry out regular checks to prevent theft of personal property of guests
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carry out lobby presence and patrol within the property
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deal with undesirable behaviour
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liaise with hotel security team, police, licensing inspectors and any other authorities if and when necessary
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fulfil the role of Fire Marshal in the event of a fire incident or fire alarm activation
Do you have? -
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previous experience within a similar role
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current SIA Door Supervisor license
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excellent customer service skills
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great observation and monitoring skills
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ability to be assertive in any situation in a professional way
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ability to work on your own initiative but also as part of the Security team
Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:
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competitive salary
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paid overtime
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4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
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meals on duty
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uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
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complimentary accommodation at other Langham Hotels
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discounted accommodation at The Langham, London
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discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
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a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
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pension plan
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life insurance
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eye test vouchers
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cycle to work scheme
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season travelcard loan
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colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
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learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
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two staff parties per year and a number of colleague social and community events
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.
The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.
