Guest Relations Hosts
Salary: £10.85 - £12.71 Per Hour, Plus Desirable Benefits
Seasonal & Permanent, Flexible Hour Positions Available
At Port Lympne Hotel & Reserve, we are currently seeking Guest Relations Hosts to join our team on either a permanent, or seasonal basis.
As a Guest Relations Host, you will look after our guests from the moment they arrive, until the moment they return home. You will create lasting memories for our day visitors, as well as guests staying overnight in our unique and luxurious accommodation. You will be responsible for welcoming our guests, checking them in and out, as well as transporting guests and their luggage to their accommodation areas in a variety of vehicles, including golf buggies and safari land rovers. The successful candidates will play a key role in delivering our guests with a seamless and exceptional level of service.
Who we are looking for:
We are looking for confident and social individuals who take pride in providing great customer service. The successful candidates will strive to delight and exceed all customer expectations, providing guests with a totally unforgettable customer service experience. A full valid driving license is required, and previous experience in hospitality is preferable, however full training will also be provided.
Contract details:
Permanent and seasonal contracts available. Seasonal contracts will run through to the 3 January 2027. Rate of pay is £10.85 for under 21-year-olds and £12.71 for over 21-year-olds.
We are offering flexible hour positions, where working hours may vary depending on business needs. Working hours can range between the hours of 08:00-22:00, and will include weekdays, weekends, and bank holidays. A reliable mode of transport is recommended due to our remote location of the park. All applicants must have right to work in the UK and hold a valid UK driving license.
The location:
Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.
Why you should join us:
We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work.
Be part of the Port Lympne and Howletts family and join our pride.
You can also expect a host of other roarsome benefits including:
- Comprehensive training and development opportunities, including workshops and e-learning.
- Enhanced Sickness, Maternity and Paternity Policies.
- Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
- Exceptional discounts on food, retail and accommodation at our parks.
- Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
- Company Pension
- And many more length or service-related rewards and Benefits.
Your adventure awaits.
#joinourpride
To apply: If you want to work in an exciting and unique environment where no two days are the same, email your C.V. and covering letter
Job Types: Zero hours contract, Fixed term contract
Pay: £10.85-£12.71 per hour
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Store discount
Application question(s):
- Tell us why you think you'd be successful in our Guest Relations Host position:
- Are you available to work between 08:00 and 22:00 throughout the week, including weekends?
Experience:
- Customer service: 1 year (preferred)
- Hospitality: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
