Overview
We are seeking a dedicated and knowledgeable Parts Advisor & e-commerce Assistant to join our team, ideally with Land Rover knowledge. The ideal candidate will play a crucial role in providing exceptional customer service for our online orders & creating adverts for our ebay shop & website. This position requires strong communication skills, attention to detail, and the ability to maintain an organised workspace. As a Parts Advisor, you will be the first point of contact for customers seeking parts for their vehicles, ensuring they receive accurate information and timely assistance.
Duties
- Assist customers in identifying and sourcing the correct parts for their vehicles.
- Create and Manage listings on ecommerce platform such as eBay and Shopify
- Communicate effectively with customers verbally & via email, providing excellent written etiquette at all times.
- Collaborate with other team members to ensure seamless operations within the business.
- Handle customer inquiries and resolve any issues related to parts orders.
- Picking & packing online orders, during busy times.
Qualifications
- Proven experience in a customer service role, preferably within the automotive industry.
- Strong organisational skills with the ability to maintain an orderly workspace.
- Excellent communication skills, both verbal and written.
- A proactive attitude towards problem-solving and a willingness to learn about automotive parts and systems.
If you are passionate about delivering outstanding service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Parts Advisor/ebay Assistant.
Job Type: Full-time
Pay: £28,000.00-£31,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
