About us
The Bond Board has been operating since 1993. Our ethos is centred around developing innovative, solution-focused services for homeless households to create a positive difference to the lives of our service users. At the heart of what we do lies a commitment to reach out to the most excluded and disadvantaged people. We don’t give up on those who have given up on themselves or waiver in our belief that, with the right support, everyone has the ability to learn, grow and develop.
Who we are looking for
Are you someone who has a passion to help end homelessness by developing skills and abilities, creating opportunities and changing peoples lives for those most at need?
Have you proven experience in delivering high quality support and want to showcase your abilities in a pioneering and award winning project?
Do you want to be a key player in a successful team?
Have you a desire to make every day at work feel meaningful and that you’ve helped someone else in some way?
If you answered yes to the above we want to hear from you!
We’re looking for an enthusiastic and dynamic individual to join our team as an Intensive Housing Support Officer to provide intensive wrap-around support to individuals who will thrive and succeed with the appropriate assistance and ultimately end a long term cycle of homelessness.
About the role
As an Intensive Housing Support Officer you will provide intensive support and housing management to vulnerable clients helping them establish and settle into new move-on accommodation. Working as part of a small team you will develop living skills, provide appropriate housing management services, liaise with colleagues, contractors and external agencies and reduce the fear of repeat homelessness.
You will lead your own caseload of clients and help create new housing opportunities for service users as part of the move-on process. Using housing management skills you will assist with sign-ups for tenants, complete property inspections, manage rent collection and resolve property maintenance issues working with our key partner agencies and have a varied daily workload. Every day and household is different bringing unique challenges, testing your abilities and ensuring solutions are provided to problems.
About you
To succeed you’ll need:
- To establish appropriate wrap around support and intervention for clients with complex needs moving into newly formed tenancies with the aim of developing appropriate independent living skills.
- To liaise with colleagues in housing to provide a holistic service covering support and housing management.
- To develop and deliver appropriate move-on plans for clients to create longer term independent living opportunities at the end of the support period.
- Knowledge and understanding of how the law and legislation relates to the Private Rented Sector.
- Knowledge and understanding of the welfare benefit system.
- Full driving licence with access to own car for daily work.
How to apply
Closing date is Monday 14th September 2026 at 10am. We reserve the right to close this vacancy early should we receive a sufficient number of job applications.
Please send a CV and Cover Letter explaining how you meet the criteria required for the role. Only CVs with accompanying cover letters will be considered, as we anonymise CVs by removing all personal and monitoring information before shortlisting takes place.
Further details about the Intensive Housing Support Officer role are available on our website at - https://www.thebondboard.org.uk/get-involved/jobs/
* Application Information and Guidance
* Job Description Intensive Housing Support Officer
* Person Specification Intensive Housing Support Officer
*Conflict of Interest Declaration Form
*DBS Policy Statement and Declaration of Previous Convictions Form
*Equal Opportunities Form
The Bond Board’s approach to recruitment is to ensure that the process is fair, transparent, consistent and accessible. We anonymise applications by removing all personal and monitoring information before short-listing takes place.
If you have not heard from us within 4 weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that this position requires an enhanced DBS check.
The Bond Board is an Equal Opportunities employer and we welcome applications from the whole community.
Registered Charity Number: 1040176
Pay: £28,134.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Work Location: In person
