Community Manager
London
Currys London Campus at Waterloo
Permanent
Full Time
Grade 4
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.6 million Pay Monthly subscribers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
As iD Mobile's Community Manager, you will manage our Community platform to drive adoption and engagement amongst our customer base. You will define the product roadmap, engage with customers, lead on help and support, produce content and monthly newsletters, and work with internal stakeholders and suppliers to deliver an overall Community strategy. You will understand how our customers think and behave and engage them to achieve iD Mobile's strategic objectives.
