The Social Media Assistant is a development role designed for a student or someone at the beginning of their career who is enthusiastic about social media, content creation and marketing.
Working alongside the Marketing team, you’ll gain practical, hands-on experience of how social media works within a business while helping us create fresh, engaging content for our audiences.
You don’t need to arrive with lots of professional marketing experience. We’re looking for someone who understands social media, enjoys creating content, has good ideas and is keen to learn.
You’ll be encouraged to bring your own perspective on trends, platforms and the type of content people want to engage with, while developing your skills with support from the wider team.
This is an office-based role, so you’ll need to be able to work from our Southbourne office across your agreed working pattern. The 7.5 hours can be worked on either 1 day a week or across 2-3 days a week.
Creating Content
- Help create content for our social media channels, including Instagram, Facebook, TikTok, Pinterest and LinkedIn.
- Create long and short-form videos, Reels, Stories, graphics and other social-first content.
- Help capture and edit photos and videos.
- Write captions and social copy with guidance from the Marketing team.
- Turn ideas, products, customer projects and activity from around the business into engaging social content.
- Bring forward your own creative ideas for content we could try.
- Occasionally support content creation away from the office, such as at customer projects, events or other business locations.
Supporting Our Social Channels
- Help keep our social media channels active, relevant and engaging.
- Support the planning and scheduling of content.
- Help maintain the social media content calendar.
- Monitor social media trends and identify ideas we could adapt for our brand.
- Help monitor comments, messages and engagement, escalating anything that needs a response from another team.
Supporting Wider Marketing
- Help create visual assets for wider marketing activity, including email campaigns, digital campaigns and other marketing collateral.
- Support the wider Marketing team with ad hoc creative asset creation when required.
- Help adapt content assets for different channels and marketing activity.
- Support wider marketing campaigns and projects where needed.
Learning & Developing
- Learn how social media forms part of a wider marketing strategy.
- Develop practical skills in content planning, copywriting, photography and video.
- Learn how brands use different social platforms to reach different audiences.
- Gain experience using social media scheduling, content creation and reporting tools.
- Learn how to review social media performance and understand what makes content successful.
- Work alongside members of the Marketing team and gain exposure to wider marketing campaigns and projects.
We’re more interested in your enthusiasm, creativity and potential than a long list of previous experience. You might be studying marketing, digital marketing, media, communications, business, design or a related subject — but this isn't essential.
You’ll ideally:
- Be a regular user of social media and understand platforms such as Facebook, Instagram and TikTok.
- Have an interest in how brands use social media.
- Enjoy creating engaging content.
- Have a good eye for what looks engaging on social.
- Be confident writing and communicating.
- Be comfortable using a smartphone to capture photo and video content.
- Have some experience with tools such as Canva or video-editing apps
- Be organised and able to manage your time effectively.
- Be comfortable asking questions and seeking feedback.
- Be willing to try new things and learn from what works.
You may already create content through university, college, societies, volunteering, a part-time job or your own social accounts. Professional social media experience isn't required. Some relevant study, training or hands-on creative experience would be beneficial, but isn't essential.
We'd love to see examples of anything you've created, whether that's social content, video, photography, graphics or university/college work. It doesn't need to have been created professionally.
Creative – you enjoy coming up with ideas and trying different approaches.
Curious – you want to understand why some content works and some doesn't.
Proactive – you're comfortable suggesting ideas rather than always waiting to be asked.
Organised – you can keep track of tasks and deadlines.
Reliable – people can trust you to follow through on what you've agreed.
Collaborative – you're happy working with and learning from others.
Open to feedback – you see feedback as part of developing your skills.
Socially aware – you naturally notice trends, formats and changes across social
Pay: £12.71 per hour
Benefits:
Work Location: In person
