We are looking for an organised, professional and approachable Administrative Assistant to support our Logistics Manager and help ensure the smooth running of our day-to-day operations.
This is a varied role involving customer service, general administration and regular communication with our fitting and templating teams. The successful candidate will be confident speaking with customers, able to manage multiple priorities and comfortable working in a busy environment.
Key Details
Pay - £14.50 per hour
Hours - 8:00am-4:00pm
Working days - Monday-Friday
Position - Full-time
Key Responsibilities
- Answering incoming telephone calls in a friendly and professional manner.
- Responding to customer enquiries by telephone and email.
- Providing excellent customer service and keeping customers informed.
- Supporting the Logistics Manager with daily administrative tasks.
- Liaising with fitting teams and templaters to coordinate appointments and workloads.
- Communicating schedule updates, changes and relevant information.
- Maintaining accurate records, documents and internal systems.
- Managing emails, paperwork and general office administration.
- Helping to resolve customer queries efficiently and professionally.
- Assisting with other duties as required to support the wider team.
About You
The ideal candidate will have:
- Strong organisational and time-management skills.
- A professional and confident telephone manner.
- Excellent written and verbal communication skills.
- Good attention to detail and accuracy.
- The ability to prioritise tasks and work calmly under pressure.
- A helpful, positive and customer-focused approach.
- Confidence using email, Microsoft Office and general computer systems.
- The ability to work independently while contributing to a team.
- Previous experience in administration, customer service, logistics or scheduling, although training can be provided.
What We Offer
- A hourly rate of £14.50.
- Consistent Monday-Friday working hours.
- A varied and important role within a supportive team.
- The opportunity to develop experience in logistics, scheduling and customer service.
How to Apply
Please send your CV, along with a brief introduction outlining your relevant experience and why you would be suitable for the role.
Pay: £14.50 per hour
Benefits:
Application question(s):
- Are you comfortable speaking with customers regularly by telephone?
- How many years of customer service experience do you have?
- Are you confident using email, Microsoft Office and general computer systems?
Work Location: In person
