Technical Sales Coordinator
Location: LEEC Ltd, Nottingham NG4 2AJ
Reporting to: Sales Office Manager
Package
- Salary £32,000–£35,000 depending on experience
- 3% company pension contribution
- 25 days holiday plus statutory holidays
- Office-based role
Working Hours
Monday–Thursday: 08:30–17:15
Friday: 08:30–13:00
About LEEC
Established in 1953, LEEC Limited is an independent, privately owned Nottingham-based manufacturing company offering a wide range of specialist products and equipment across sectors including laboratory, pathology, funeral and mortuary environments.
With more than 70 years' experience, we pride ourselves on delivering high-quality products and solutions that meet the specific requirements of our customers.
Role Overview
We are looking for a Technical Sales Coordinator to join our office-based Sales team.
This is a technical and commercially focused sales support position. The successful candidate will have a technical or practical background and be comfortable interpreting customer requirements, product specifications and technical information.
Working closely with the Sales Office Manager, Sales Coordinators and wider Sales team, you will provide additional technical expertise within the office, supporting customer enquiries, product selection and the preparation of accurate quotations and proposals across LEEC's specialist product ranges.
You do not need previous experience of LEEC products. However, you will need the technical aptitude and transferable skills to develop a strong understanding of our equipment and how different products, specifications, configurations and options meet customer requirements.
Key Responsibilities
- Review incoming customer enquiries and establish the technical and commercial requirements needed to prepare an accurate quotation.
- Assist the Sales Office team with more technical or complex product enquiries.
- Interpret product specifications, technical data, drawings and customer requirements.
- Identify appropriate LEEC products, models, configurations, options and accessories to meet customer requirements.
- Obtain technical information, pricing, lead times and product specifications from suppliers and manufacturers where required.
- Work with the Sales Office team to ensure enquiries and quotations are progressed efficiently and accurately.
- Liaise with the external Sales team where additional information or clarification of a customer's requirements is needed.
- Provide first-line technical product information to customers and colleagues using approved product specifications and documentation.
- Recognise when an enquiry requires specialist engineering, design, installation or service input and escalate it to the appropriate department.
- Follow up quotations and customer enquiries where required, helping to progress opportunities through the sales process.
- Support the handover of successful quotations into customer orders, ensuring the quoted specification matches the customer's purchase order.
- Develop and maintain a strong working knowledge of LEEC's product portfolio.
- Build effective working relationships with customers, suppliers, manufacturers and colleagues across the business.
- Provide technical and commercial support to the Sales Office Manager and wider Sales team as required.
Technical & Transferable Experience
We are particularly interested in candidates who have experience working with technical products or equipment and who are accustomed to interpreting specifications and translating customer requirements into appropriate product solutions or quotations.
Relevant transferable experience could include:
- Engineering or manufacturing
- Refrigeration or HVAC
- Laboratory or scientific equipment
- Medical or healthcare equipment
- Electrical or mechanical products
- Commercial or industrial equipment
- Technical estimating
- Technical sales or internal sales
- Construction or building-services products
- Bespoke or configurable manufactured products
Previous experience within the laboratory, pathology, funeral, mortuary or related sectors would be advantageous but is not essential.
Key Skills & Experience
The successful candidate will ideally have:
- Previous experience within a technical sales, technical estimating, internal sales, engineering support or similar technical/commercial role.
- Strong technical aptitude and the ability to understand how products work and how different specifications affect customer requirements.
- Experience preparing quotations or technical proposals.
- Confidence interpreting technical specifications, product literature and drawings.
- Strong numerical skills and excellent attention to detail.
- Good commercial awareness.
- The ability to identify missing information and ask the right questions before producing a quotation.
- Confidence communicating with customers, suppliers and colleagues regarding technical requirements.
- Good IT skills and experience working with sales, CRM, quotation or order-processing systems.
- Strong written and verbal communication skills.
- The ability to manage multiple enquiries and quotations while maintaining accuracy.
- A proactive and organised approach to work.
- The willingness and ability to develop detailed knowledge of LEEC's specialist products.
What We Are Looking For
We are looking for someone who can bring technical knowledge and problem-solving ability into our Sales Office.
You may not have worked within LEEC's particular industries before, but you should be comfortable looking at a technical customer enquiry, understanding the information provided, identifying what information is missing and working through the available product options to help determine the appropriate solution.
This role would suit someone who enjoys the technical side of sales and quoting but prefers to work as part of an office-based team rather than in a field sales position.
Scope of the Role
The Technical Sales Coordinator will provide first-line technical and commercial support within the Sales Office.
The aim of the position is to strengthen the technical capability within the Sales Office and help ensure that customer enquiries and quotations are handled accurately, efficiently and commercially.
LEEC Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
