Are you a highly organised, proactive professional who thrives in a fast-paced environment and enjoys supporting a busy team?
We're looking for a Personal Assistant to join our Dispute Resolution team, providing high-quality administrative and secretarial support to our lawyers and helping deliver an exceptional experience for our clients.
Our purpose as a firm is:
"We empower people and anticipate change to create opportunity and shape what's next."
You will play a key part in bringing that purpose to life by:
- Supporting our lawyers to work efficiently and effectively
- Building positive relationships with clients and colleagues
- Delivering an organised, responsive and professional support service
- Helping ensure a seamless experience throughout the client journey
- Contributing to a collaborative and high-performing team culture
About the Role
As a Personal Assistant, you'll be an integral member of our Dispute Resolution team, providing a wide range of administrative, organisational and client support services.
This is an exciting opportunity for someone who enjoys variety in their role, takes pride in delivering excellent service, and is confident managing multiple priorities. You'll work closely with Partners, Directors and Fee Earners, helping them stay organised and focused on delivering the best possible outcomes for clients.
Whether you have existing legal support experience or are looking to bring your strong administrative skills into a professional services environment, we'd love to hear from you.
What You'll Be Doing
You'll have a varied and rewarding role, including:
- Providing day-to-day administrative and secretarial support to the Dispute Resolution team
- Managing diaries, scheduling meetings and coordinating appointments
- Handling telephone calls and client enquiries professionally and efficiently
- Preparing, formatting and producing correspondence and legal documents
- Opening new client matters and supporting file management processes
- Monitoring inboxes and voicemail messages when fee earners are unavailable
- Maintaining accurate records and ensuring files are kept up to date
- Booking meeting rooms, organising refreshments and coordinating visitor arrangements
- Supporting billing processes and helping ensure invoices are issued promptly
- Assisting with compliance, document management and administrative procedures
- Coordinating travel and accommodation arrangements where required
- Providing general support to wider team activities and projects
What We're Looking For
We're keen to hear from candidates who are:
- Experienced in a Personal Assistant, Legal Secretary, Team Assistant or administrative support role
- Exceptionally organised with strong attention to detail
- Able to manage competing priorities and work effectively under pressure
- Confident communicators with excellent verbal and written communication skills
- Professional, approachable and client-focused
- Comfortable using Microsoft Office applications, including Word, Outlook, Excel and PowerPoint
- Able to work independently while also contributing positively to a team environment
- Discreet and trustworthy, with the ability to handle confidential information appropriately
- Proactive, adaptable and willing to take ownership of tasks
- Committed to delivering outstanding service and support
Previous experience within a legal or professional services environment would be beneficial, but is not essential.
How We Work
Importantly, you'll be expected to role model and apply our guiding principles in every interaction:
Start from Trust - Build strong relationships with colleagues and clients, creating confidence through professionalism, reliability and collaboration.
Care & Accountability - Provide high-quality support while maintaining high standards and taking responsibility for delivering excellent outcomes.
Think Beyond - Look ahead, anticipate needs and identify ways to improve processes and support the team more effectively.
Speak Up Early - Communicate proactively, share concerns and help resolve issues before they become challenges.
Inclusion is Key - Promote fairness, respect and inclusion in every interaction.
Own the Outcome - Take pride in your work and see tasks through to completion, ensuring a seamless experience for colleagues and clients.
What We Offer
- Competitive salary
- Profit share scheme
- 22 days holiday (increasing to 25 with service) plus bank holidays
- Life assurance, critical illness and income protection cover
- Pension scheme
- Flexible benefits programme
- Celebration Day
- Perkbox access
- Ongoing learning and development opportunities
Why Join Us?
You'll be joining a respected and ambitious Dispute Resolution team where your contribution will genuinely make a difference. We offer a supportive and collaborative environment, opportunities to develop your skills, and the chance to work alongside talented professionals who are passionate about delivering outstanding client service.
If you're organised, proactive, and looking for a role where no two days are the same, we'd love to hear from you.
