Time Type: Full time
Worker Type: Employee
To assist the reinsurance team in the processing of reinsurance collections, premiums and adjustments
Reinsurance Technician
London/hybrid
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
The opportunity
We have an exciting opportunity for a Reinsurance Technician to join our Reinsurance Operations team on a full-time permanent basis. With global exposure across complex reinsurance programs, broad risks and multi-line products this role will partner across the business gaining a variety of exposure.
With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment.
Your Role:
Reporting to a Reinsurance team leader, you will be responsible for the recording of balances relating to Facultative proportional and non-proportional reinsurances in the European Operations division, building and developing relationships with brokers and reinsurers and ensuring that QBE meets its obligations in respect of this important area. You will be part of a team in the UK with an offshore function based in the Philippines.
Develop and maintain relationships with stakeholders, specifically Reinsurers, Brokers, Underwriters and Claims Teams, ensuring that high standards of service are maintained and improved upon.
Respond to Broker and Reinsurer queries relating to premium settlements and claims recoveries.
Liaising with Claims team to obtain loss reports for reinsurance recoveries and raising queries to assist with the accurate processing of Reinsurance recoveries.
Support the work of the Outwards Credit Control team to ensure timely receipt of recoveries (LORs experience beneficial).
Perform peer review for tasks completed by the Offshore and Onshore reinsurance team.
Assist with keeping process documentation up to date.
Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
Running reports to extract and analyse data in Excel and Power-BI.
About You:
Knowledge of Insurance or Reinsurance business (essential)
Facultative Reinsurance experience (essential)
Captive / Co-Reinsurance experience (advantageous)
A high level of numeracy and literacy.
Ability to prioritise work to demanding deadlines.
Knowledge of business processes.
Good interpersonal and communication skills.
Organisational and analytical skills, and the ability to prioritise work.
Experience using DCXL (advantageous)
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!
Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
To learn more about our achievements, click here
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills:
Adaptability, Claims Settlement, Commercial Acumen, Conflict Resolution, Critical Thinking, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Personal Initiative, Project Delivery, Regulatory Compliance, Reinsurance, Risk Management, Team Development
How to Apply:
To submit your application, follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
