Sales Adviser (Property) Lancashire Region
From humble beginnings as the local joiner, founded by our great grandparents over 90 years ago, we became an award-winning builder of quality homes, now building around 800 new homes per year.
The Anwyl Group — comprised of Anwyl Homes, Anwyl Land and our joinery workshop — believes buildings are more than just bricks and mortar. We build places for people, and our thoughtful approach doesn’t stop there.
Despite our growth, we remain true to our family values — from community funds benefiting local schools, groups and charities, to supporting our colleagues with an ever-expanding range of programmes and initiatives, people remain at the heart of everything we do.
Region: Lancashire Region
Hours: 10:00am-5.30pm (Thurs- Mon subject to change)
Salary: Competitive + Commission
Reporting to: Sales Manager
Key Responsibilities:
- Maximise sales revenue and profitability by achieving agreed sales targets and seeking opportunities to sell extras/upgrades;
- Carry out daily inspections to ensure accurate visual signage on and off the development directs customers effectively to the Marketing Suite;
- Ensure that all available digital marketing tools (Anwyl.co.uk, Anwyl TV) are switched on, working and drawn to customer’ attention and that any faults are reported until they are fixed;
- Ensure that the show home and marketing suite presentation and cleanliness are always maintained to a high standard, and that remedial matters are resolved as soon as possible;
- Updating site page will all relevant information and local enmities to assist prospective customers in the buying process;
- ‘Stock plots’ inspected at least weekly to ensure same high standards as show homes in terms of cleanliness and presentation both internally and externally;
- Correct wearing of full sales uniform, name badge and appropriate indoor/outdoor footwear in order to comply with corporate dress code. Correct PPE to be worn on site at all times.
Sales Performance
- Respond promptly to all enquiries and leads in line with company procedures and system requirements;
- Accurately record and manage customer data within SBMS;
- Qualify prospective customers, arrange appointments and provide tailored property demonstrations;
- Promote company incentives, including the Move Simple scheme, and maintain relationships with business partners;
- Encourage customers to engage with recommended Independent Financial Advisors and solicitors;
- Ensure all sales activity complies with the New Homes Quality Code.
Customer Service
- Throughout the Anwyl Homes customer journey ensure customers feel valued and important while managing their expectations with a view to achieving a positive Trust Pilot review;
- Ensure that key touch points throughout the customer journey are actioned promptly and efficiently including Meet the Builder, Home Demonstration and Key Release appointments.
Market Knowledge and Awareness
- Support marketing initiatives by suggesting promotional ideas and providing suitable photo/video content;
- Monitor local housing markets and competitor activity, providing regular reports to Sales Management;
- Attend promotional events and identify opportunities for development signage;
- Review online property platforms regularly to ensure development information remains accurate.
Teamwork
- Maintain a strong understanding of the build process and product offering to support sales activity;
- Work closely with the Site Manager to monitor plot progress and provide customers with regular updates;
- Hold weekly sales and site meetings to review sales performance, customer service and plot progress;
- Communicate effectively with colleagues using company systems and processes;
- Comply with all company policies, procedures, health & safety requirements and technology systems;
- Comply with Sales Adviser’s responsibilities as defined in the Group’s Health & Safety & environment Policy, with particular responsibility for the Health & Safety members of the public;
- Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so.
Benefits
· Employee Assistance Programme (EAP)
· Eyecare vouchers for Specsavers
· Perkbox
· Zurich – HealthHero
· Length of Service
· Death in Service
· 32 days holiday inclusive of bank holidays
· Option to buy extra holidays
Closing Date: Friday 14th August 2026
Anwyl Group is an Equal Opportunities Employer.
Work Location: In person
