Shavata Singh, CEO & Founder of Shavata Brow Studio is a Brow Expert with over 30 years’ experience in taming unruly brows, a recognised leader in the beauty industry and a favourite with celebrities, press & influencers, London’s original Brow Queen is renowned for ‘creating the perfect arch.’
The role & responsibilities
The role includes answering calls, making bookings on our clinic system, greeting clients, taking payments and supporting the therapists and stylists.
The successful candidate must be a seasoned seller with a proven background in a similar Front of House/Receptionist role. Retail experience within the beauty sector is essential and preferably with brows and lashes, as is a positive approach to solving problems and managing deadlines.
The Front of House role is hard work that requires someone with true dedication to succeed! In return you will receive a competitive salary, commission on targets achieved and the support to help you grow within our company.
All job offers are subject to right to work in the UK and proof of right to work must be shown at the interview stage.
If you meet the above criteria then we look forward to hearing from you.
Key requirements:
· Minimum 1 year Front of house/Receptionist retail experience
· Experience with a high-end brand
· Friendly
· Be a team player
· Have excellent customer service and communication skills
· Welcome the challenge of working in a fast-paced environment
Responsibilities
● Make appointment bookings using our online booking system
● To process payments
● To promote other services and products to customers as appropriate
● To answer calls, contact clients via telephone / email, and handle complaints in a timely and professional manner
● To smoothly take over the client's journey from the therapist/stylist and complete payments and appointment bookings.
Benefits:
● Company pension
● Employee discount
Job Type: Part- time- 2 days per week
Pay: £13.00-£14.00 per hour
Expected hours: 16 per week - Must be flexible and able to work at weekends
Benefits:
- Referral programme
- Store discount
Schedule:
- Day shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Tips
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (essential)
- Administrative experience: 1 year
Language:
Work Location: In person
Pay: £13.00-£14.00 per hour
Benefits:
- Company pension
- Employee discount
Work Location: In person
