We are seeking a friendly, motivated and enthusiastic member to join our wonderful team in Redditch as a dental receptionist. The ideal candidate should have fantastic IT skills, interpersonal skills and be familiar with cash handling. This opportunity is for 40.75 hours per week.
Job Type: Full time permanent
Reception Duties & Safety
- Undertake daily opening and closing procedures including cash handling.
- Optimise diaries through efficient management processes , ensuring appropriate spread of appointment types throughout each day
- Take action to fill cancellations immediately to reduce any potential surgery downtime
- Share customer feedback with the Practice Manager, be able to handle and diffuse complaints in the first instance, highlight issues and complaints where appropriate
- Ensure waiting areas, corridors, stairs and immediate external areas are kept clean, tidy and free from slip and trip hazards
Person Specification
- Excellent interpersonal skills
- Customer service skills, previous experience of working on a busy reception in a customer focussed organisation desired
- Demonstrates flexibility
- Able to build strong relationships with the practice team
- Excellent verbal and written communication skills
- Ability to use IT and operate a computer based systems, experience of using R4 desired
.
Pay: £22,250.00-£23,310.00 per year
Experience:
- Receptionist: 1 year (required)
Work Location: In person
