Job Description: Event Marketing Coordinator (Maternity Cover) – Tech Rally
The Event Marketing Coordinator (EMC) will lead Brand Revolution’s operational efforts to oversee the daily program operations of the London-based Tech Rally Residency (TRR). You will be the execution engine behind our interactive equipment experiences, managing our state-of-the-art fixed showcase where clients explore cutting-edge creative technology solutions from Dell.
This is a highly autonomous operational role focused on delivering exemplary customer service and seamless event execution across key technical sectors. The position is based full-time (5 days per week) at our London showroom location. You will help manage daily showroom environments, coordinate complex scheduling, and partner closely across international and stakeholder teams to maximize brand interaction and maintain exceptional operational standards. While a dedicated team member manages the Tech Rally Mobile (TRM) duties, you will participate in planning sessions and provide ad-hoc support and operational cover for the mobile program. We are looking for operational excellence, technical confidence, and long-term commercial delivery execution.
Key Responsibilities
Daily Operations & Showroom Management
- Interact with customers and perform comprehensive Tech Rally Residency opening and closing duties, recordkeeping, and supply stocking.
- Learn and manage complex Residency database systems, including the monitor wall and touch-table platforms.
- Set up advanced technical systems with screen fills, labels, and appropriate showroom settings for all newly received products.
- Strictly observe facility security protocols and continuously assess conditions to ensure individual, staff, workplace, and visitor safety.
- Liaise with Dell clients to schedule meetings in the TRR space.
Logistics, Scheduling & Inventory Control
- Master and manage internal scheduling for TRR using TeamUp, updating regional teams regarding upcoming appointments.
- Maintain data integrity by updating North American and EMEA inventory logs, sales-facing product lists, and spatial product placement schematics.
- Produce regular performance and stock reports to analyze location data, optimize inventory levels, and maximize client interactions.
Cross-Functional Collaboration & Mobile Program Support
- Partner regularly with US-based colleagues to identify, troubleshoot, and implement optimal methods for improving operational standards and site efficiency.
- Provide cross-coverage and ad-hoc operational support to the dedicated Tech Rally Mobile Coordinator as required.
- Participate actively in weekly TRM and VTR client planning and alignment meetings.
- Train new staff on inventory intake, site setup, and breakdown processes while assisting the team with equipment troubleshooting.
Stakeholder Engagement & Brand Representation
- Build and maintain strong working relationships with Dell stakeholders, acting as a trusted point of contact.
- Represent Brand Revolution professionally at client meetings, events, planning sessions, and industry forums.
- Provide clear, responsive program information to sales makers via email, phone, and video conferencing.
- Gather pre- and post-event status data, customer feedback, and sales maker surveys to continuously enhance delivery and client experience.
- Ensure all localized activities scale perfectly to meet both Brand Revolution and Dell brand standards and expectations.
Candidate Profile
This role demands an organized, communicative, and proactive professional with a customer-first mindset and a deep comfort with high-tech computer solutions. You should have a proven track record of handling autonomous administrative responsibilities, navigating fast-paced event or retail environments, and managing stakeholder relationships across multiple regions.
Minimum Qualifications
- Degree in marketing, events, PR, or equivalent professional experience.
- 3 years of experience operating within a structured corporate environment.
- Personable and professional communication acumen across written, verbal, and video mediums.
- Experienced in managing an administrative and support workload independently with minimal supervision.
- Ability to work full-time directly from the London office (5 days per week).
- Ability to travel as required to provide ad-hoc support for mobile roadshows (anticipated up to 25%), requiring a valid passport for international travel.
Preferred Qualifications & Skills
- Previous experience in a roadshow, pop-up event marketing campaign, traveling event series, or customer service experience in a tech space.
- Strong working knowledge and comfort/proficiency with high-tech computer solutions.
- Excellent attention to detail, good organization, analytical and reasoning skills.
- Proficient with MS Office Suite – i.e., Word, Excel, and Outlook.
Pay: Up to £40,000.00 per year
Benefits:
- Company events
- Employee mentoring programme
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
- Sick pay
Work Location: In person
