Brand Engagement and Customer Experience
At Stephens Scown, every day is what we make it. So we make it matter. Doing notable work for notable clients, building our skills with talented people and having a positive impact on our communities sits at the heart of everything we do.
We don’t just say it, we live it. Our commitment to our people, clients and communities runs through our DNA. We are employee-owned, we are a Certified B CorporationTM, and we are featured in the Sunday Times Best Places to Work 2026 list – ensuring our culture and ethos of going above and beyond for our people, our colleagues and our communities is recognised nationally.
We’re looking for a creative, commercially minded marketing professional to help bring the Stephens Scown brand to life. Working as part of our Brand Engagement and Customer Experience team, you’ll create engaging marketing collateral, support key sponsorships and partnerships, develop digital and video content, and ensure consistent brand delivery across a wide range of channels.
This is a varied role requiring a proactive self-starter who can manage multiple projects, build strong stakeholder relationships, and balance creativity with business objectives.
Key Responsibilities
- Create and deliver high-quality marketing collateral across print and digital channels, including brochures, presentations, social media assets, event materials, and internal communications.
- Maintain and champion the Stephens Scown brand, ensuring all materials align with brand guidelines and quality standards.
- Support the management and delivery of sponsorships and brand partnerships, maximising engagement and visibility.
- Develop engaging digital and video content for social media and other marketing channels.
- Manage branded merchandise and promotional materials, working with suppliers to maintain stock and quality standards.
- Build strong relationships with colleagues, suppliers, agencies, and partners to deliver projects on time and within budget.
- Work collaboratively with Communications, Digital, Business Development, and Events teams to support wider marketing initiatives.
The successful candidate will have:
- At least 5 years’ experience in a marketing, brand, or creative role.
- Experience creating marketing collateral across both print and digital channels.
- Strong design skills and proficiency in Adobe Creative Cloud, particularly InDesign.
- Excellent organisational, communication, and project management skills.
- The ability to manage multiple priorities and deliver high-quality work to deadlines.
- A proactive, collaborative approach and a keen eye for detail.
Experience within a professional services environment, sponsorship management, and video content creation would be advantageous.
- We offer a competitive salary and an impressive array of benefits and rewards. Not least of these is through the Firm’s employee-ownership status, where every employee is listened to, helps to realise our vision and receives an equal share in our annual profit-share.
- Our hybrid working model and approach to flexible working enables our people to share their working time between home and the office to support a healthy work / life balance.
- Employee benefits – including 25 days holiday (plus bank holidays and your birthday), private medical insurance, group life assurance, access to a comprehensive range of wellbeing support, and three additional days’ paid leave to support good causes.
- Progression opportunities – including, regular training, qualification options, mentorship, and continued professional development.
Working here is something else entirely. It’s a place where we can step up to tough challenges with people so good they inspire us to be better. We proudly work in a beautiful part of the country, go beyond expectations and achieve things that matter.
We’re the UK’s first major employee-owned law firm. But more than this, we’re people-centred, people-powered. We do what it takes to help each other overcome every challenge. Whatever’s happening in the world, empowering our people is what matters.
Our communities and colleagues give us a lot to be thankful for. So we try to make them feel as valued as our clients. Whether we’re digging deep and giving our time and money, picking up rubbish from our streets and beaches, at Stephens Scown, if it’s right, it matters.
We might have the expertise of a top city firm, but outside our offices there’s not a skyscraper in sight. Whether we’re getting to know our clients on our local beach or having fun in the park with colleagues, we’re all about living a life enriched by work. Making the fun matter.
Apply for this position
If this sounds like you and you would like to be considered for this opportunity, please send your application by email enclosing an up to date CV to [email protected] or by post to: HR Department, Stephens Scown LLP, Curzon House, Southernhay West, Exeter, EX1 1RS
At Stephens Scown, we believe that a diverse workforce delivers better results for our clients and creates a happier workplace where everyone feels valued and appreciated. Therefore we welcome applications from candidates from all backgrounds, abilities and beliefs.
All offers of employment at Stephens Scown are subject to Basic level of Disclosure and Barring Service check. Any information gathered in relation to the DBS process is held in in accordance with all relevant data protection regulations. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences. At interview, or in a separate discussion, we ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position. Failure to reveal information that is directly relevant to the position sought could lead to withdrawal of an offer of employment. We make every subject of a DBS Disclosure aware of the existence of the DBS Code of Practice.
