Assistant Manager - Gatehouse Way
Location: Aylesbury
Hours: Full time (5 days a week)
Salary: £27,617.57 per annum
Closing date: Monday 22 June 2026
To work with the Store Manager, staff and volunteer team to engage support for FNHC from the local community, maximise sales and profit, encourage stock donations and actively promote Gift Aid and the Hospice Lottery.
You will have responsibility for:
- To work closely and collaboratively with the Store Manager, other staff and volunteers to deliver an excellent retail offer for the local community.
- Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery.
- Support the recruitment, induction, training and retention of volunteers, promoting a happy and productive working environment for the volunteers.
- Help to maximise sales through effective stock management, pricing, display and merchandising. The role involves significant levels of stock handling.
You should have:
- Experience of supervising a team in charity or large-format retail.
- Demonstrable experience of working as part of a team to achieve sales targets in a customer facing retail environment.
- Experience of working with volunteers, and able to work positively with people of all abilities
- Highly motivated and driven with a keen interest in donated product. This role will involve a significant level of stock management.
- Demonstrable positive, solution-focused, ‘can-do’ attitude.
We offer:
- Workplace pension – 5% ER contribution (with an option to increase to 6%)
- 26 days annual leave plus statutory holidays (increasing by a day a year up to 5 years service)
- Generous company sick pay allowance
- Enhanced maternity/paternity/adoption leave
- Access to Smart Health services, including GP Online 24/7
- Employee Assistance Programme
- Life Assurance equivalent to 3x salary
- Membership of the Blue Light scheme, offering a wide range of discounts.
Job Type: Full-time
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
