Job Overview
We are seeking a motivated and dynamic Sales Consultant to join our team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Consultant, you will be responsible for engaging with customers, understanding their needs, and providing tailored solutions to enhance their experience. Your ability to upsell products and maintain a positive relationship with clients will be key to your success in this role. This role will be paid at the living wage level plus sales commission.
Duties
- Engage with customers to identify their needs and provide appropriate product recommendations.
- Demonstrate strong merchandising skills to effectively showcase products and promotions.
- Utilise excellent communication skills to interact with customers both in-person and over the phone and by email, ensuring a high level of customer satisfaction.
- Manage time efficiently to handle multiple customer enquiries while maintaining organisational standards.
- Employ basic math skills for processing transactions and managing inventory.
- Upsell additional products or services that align with customer needs, enhancing their overall experience.
- Maintain an organised workspace and ensure that all merchandise is displayed attractively by assistance with store house keeping.
- Assist in training new staff members on sales techniques and company policies as required.
Requirements
- Proficiency in English is essential
- Strong communication skills, both verbal and written
- Basic math skills for handling transactions accurately
- Excellent time management abilities to prioritise tasks effectively in a fast-paced environment.
- Organisational skills to maintain an orderly workspace and manage inventory efficiently.
- Manage your customer orders to suppliers, updating customers when required.
- Working as part of a team to ensure all aftersales issues are effectively dealt with in order to exceed customer expectations.
- Experience in merchandising is advantageous but not mandatory. If you are passionate about sales and enjoy working in a vibrant team environment, we encourage you to apply for this exciting opportunity as a Hopewells Sales Consultant!
Job Type: Full-time
Pay: £24,420.00-£35,000.00 per year
Benefits:
- Employee discount
- Store discount
Work Location: In person
