We are seeking an experienced Fulfilment Manager to lead our night shift warehouse operation, ensuring the safe, efficient and accurate fulfilment of customer orders within a fast-paced B2B distribution environment.
Managing a dedicated overnight team and overseeing wider warehouse activity, you will play a key role in maintaining high service standards, driving operational performance and ensuring seamless collaboration across departments. This is an excellent opportunity for a hands-on leader who thrives in a high-volume environment and enjoys motivating teams to deliver exceptional results.
Key Responsibilities:
· Lead and manage the overnight fulfilment operation, ensuring customer orders are processed accurately and on time.
· Drive a culture of accountability, productivity and operational excellence across the night shift team.
· Oversee labour planning and resource allocation to meet changing business demands and order volumes.
· Monitor workflow and operational performance throughout the shift, making real-time decisions to maintain service levels.
· Ensure replenishment activities support uninterrupted fulfilment operations and stock availability.
· Take ownership of key performance measures including productivity, quality, accuracy, OTIF, absence and health & safety.
· Act as the senior operational lead on site during night shift hours, resolving issues and escalating where required.
· Maintain compliance with all warehouse health and safety procedures and company policies.
· Support employee onboarding, training, coaching and ongoing development.
· Identify and implement opportunities to improve operational efficiency, processes and service delivery.
· Deliver clear and effective shift handovers to ensure continuity across operations.
What we’re looking for
- Previous management experience within a warehouse, logistics or fulfilment environment.
- Proven experience leading night shift operations in a fast-paced, high-volume setting.
- Experience within B2B fulfilment, wholesale distribution or a customer-focused logistics operation.
- Strong understanding of warehouse replenishment processes, stock flow management and operational planning.
- Sound knowledge of warehouse health and safety standards and compliance requirements.
- Experience coaching, developing and managing employee performance.
- Strong decision-making skills with the ability to respond quickly to operational challenges.
- Working knowledge of warehouse management systems (WMS) and handheld scanning technology.
- Excellent organisational skills with the ability to prioritise multiple tasks and deadlines.
- A proactive leadership style with a focus on continuous improvement, accountability and team engagement.
What's on Offer
· Salary commensurate with experience
· 30 days holiday increasing with service
· Life Insurance Benefit
· Cashback Healthcare Plan (Westfield Health)
· Discounts on Retail & High Street products (Westfield Rewards)
· Discounts on our products to assist with smoking cessation
· Cycle to Work Scheme
· On site parking (Head Office)
· On site gym (Head Office)
· Additional enhanced benefits with service (access to company caravan, enhanced family friendly benefits)
Apply today to join a company that values teamwork, innovation and excellence
We look forward to reviewing your application and potentially welcoming you to our team.
Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
#trust #excellence #collaboration #innovation #passion
Work Location: In person
