Job Summary
JOB DESCRIPTION
Post title: Support Worker
Reports to: Senior Support Worker/Team Leader
Hours: As per offer letter and contract
Location: Northamptonshire
Overall purpose of the post
To:
- Work as part of the team to provide a caring, supportive, and stimulating environment within which each person we support is able to fulfil their own potential.
- Encourage and develop the skills and independence in all walks as life of the people we support.
- Help those who we support prepare meals and drinks.
- Contribute to looking at opportunities for people we support working closely with their Circle of Support
- Assist and help people we support with their shopping, preparing meals and drinks, looking after their home, socialising and personal care and appearance
- Assist in the development and maintenance of all support plans
- Assist people to manage and administer their medication
- Assist people we support with their daily activities at home and within the community
- Support people to live safely in their own home, pay bills and ensure their home and belongings are looked after well
- Contribute ideas to ensure good support for people we support
- Involve the people we support in their care and share good practice with others
- Positively contribute to the organisations values and vision
- Assist in the creation of support plans and other administration tasks
- Use a range of moving and handling and transporting vehicles as necessary to help and support people with limited mobility in accordance with appropriate training, policies and procedures.
- Carry out all duties in a professional and courteous manner with an understanding of the impact of your actions and attitudes on people we support, colleagues, relatives, professionals and visitors.
- Follow instructions and adhere to care plans and organisational policies to provide a high standard of personalised support in line with CQC Fundamental standards.
- Demonstrate awareness and understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
- Take responsibility within remit of own role for the health, safety and welfare of yourself and other persons, and to comply with the legislation, policies and procedures relating to health and safety, staff training and supervision within the organisation.
- Take responsibility to safeguard people we support from harm and abuse with an expectation to report any suspected cases without delay
- Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the skills level of the post.
PERSON SPECIFICATION
ESSENTIAL CRITERIA
Education and Qualifications
- Literate and numerate, having attained a good level of basic education.
- Ability to undertake all mandatory and developmental training.
- A willingness to work toward a level 2 qualification in Health and Social Care
- Basic level of English and Math
DESIRABLE CRITERIA
NVQ level 2 or 3 in Health and Social Care.
Experience working in the Health and Social care sector
Hold a Full Uk Driving License
Experience and knowledge
- Knowledge of basic health, safety and hygiene standards.
- Knowledge of CQC Fundamental Standards.
- Evidence of competence in and a commitment to personal and professional development.
- Record activities and data relating to people we support
- Competence in administering of medicines
- Experience working in the Health and Social care sector
Ability and Skills
- Good level of interpersonal and communication skills
- The ability to deal with people of all temperaments
- Support and care for and encourage people we support
- The ability to work to a daily routine with a flexible approach
- Work as a member of a team
- Able to use your initiative, to be creative and think ‘outside of the box’
- To be physically able to attend to all residents and tenants needs
- The ability to follow instructions, procedures and guidelines
- Be able to always maintain a professional approach
- To feel confident in communicating issues
- Work flexibly
- Comfortable with making decisions
- Able to build strong relationships
- Be friendly, patient and kind
- Excellent customer service
- Work with the minimum of supervision
- Act as keyworker to named people who we support
Equal opportunities
We are an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief or any other protected characteristic.
DBS checks
All posts are subject to enhanced DBS checks. However, this does not mean that all convictions will exclude you from working for us. We will assess any convictions on an individual basis and the DBS will be paid for by the company.
Pay: From £12.71 per hour
Work Location: In person
