Part-time Receptionist/Administrator needed for a busy private hearing care clinic in Leicester. £12.80 per hour approximately 2/3 days a week, generally 10am-3pm and days on call for the clinic's phone.
We are looking for a friendly, organised and proactive Receptionist to join our team at Stoneygate Hearing Care in Leicester.
This is an important front-of-house role in a busy hearing care clinic. You will often be the first point of contact for our patients, so we are looking for someone who is warm, professional, confident with admin tasks, and comfortable communicating by phone, email, WhatsApp and in person. The role includes reception duties, patient communication, diary support, database updates, light marketing admin, general cleaning/housekeeping of the clinic and helping the clinic run smoothly day to day.
Requirements
-Excellent communication and customer service skills
-Strong organisation and attention to detail
-Driver's license and access to a car
-Good IT skills and confidence using email, spreadsheets and databases
-Professional, dependable and discreet
-Able to be on call for the clinic phone
-Able to work independently and as part of a team
Desirable
-Previous receptionist or admin experience
-Experience in healthcare, private practice or a customer-facing environment
-Familiarity with diary systems, client databases or email marketing tools
We are looking for someone who is:
-Friendly and welcoming with excellent customer service skills.
-Highly organised and able to manage a varied workload.
-Confident using computers, email systems, spreadsheets and online platforms.
-Comfortable learning systems.
-Accurate with data entry and able to keep records updated.
-Professional and discreet when handling confidential patient information.
-Confident communicating by phone, email, messaging and face to face.
-Able to work independently and know when to ask for support.
-Calm under pressure and able to multitask in a busy clinical environment.
Join our patient-focused team, where you'll enjoy a supportive environment and the chance to make a real difference in people’s lives.
Apply today to bring your expertise to our friendly practice! Send us your CV and a cover letter at [email protected]
Pay: £12.80 per hour
Work authorisation:
- United Kingdom (required)
Work Location: In person
