About Wicked Brick
Wicked Brick was founded in 2017. Since then, we've provided thousands of satisfied customers around the world with premium display solutions. We're a rapidly-growing company, passionate about collectibles and pop culture. That passion shows in the quality of our craftsmanship and products.
Our Mission
To produce a wide range of premium, innovative, high-quality display solutions for pop culture collectibles such as LEGO®, Warhammer, Funko, Hot Toys, Hasbro® and many others.
Our Goal
To become the world leader in display, protection and storage solutions for collectibles, celebrating the culture and the people who collect them.
Our Customers
Our customers are at the heart of everything we do. We take their feedback seriously and pride ourselves on quality display solutions and exceptional customer care. Without them, we wouldn't be here.
Role Overview
As our Marketing Executive, you'll be the voice our customers hear back from. You'll answer their comments, DMs and enquiries every day, and you'll write the social content, product copy and UGC briefs that bring our brand to life.
This role sits at the point where customer relationships and content meet. You'll build trust with collectors through fast, genuine engagement, spot opportunities for new content, and step in front of the camera to bring new products to our audience.
Key Responsibilities
Community Engagement
- Act as the primary point of contact for our online community. Reply to comments, DMs and enquiries promptly and professionally.
- Monitor conversations across social platforms and other channels, and flag anything that needs wider input.
- Build genuine relationships with collectors and enthusiasts. Make sure their feedback reaches the right people internally.
Content Creation and Copy
- Write and schedule organic social content, including product launches, behind-the-scenes posts and community-focused content.
- Spot content opportunities across product launches, trends and community activity.
- Present new products and updates on camera for social and video content.
- Provide lighter copy support across other channels when needed, including product descriptions, email and blog content.
Influencer and Affiliate Support
- Brief affiliates and influencers on campaigns, and review their UGC and review-style content to keep it on-brand.
- Work with influencers, affiliates and ambassadors to grow the community and extend our reach.
Collaboration
- Work with the creative team to turn ideas into on-brand visuals and copy.
- Share community insight and feedback with the wider marketing team to help shape future campaigns.
- Support product launches and promotions with timely, engaging content.
Qualifications and Experience
- At least 1-2 years' experience in a community management, social media or content role.
- A strong writer, comfortable adapting tone across platforms and formats.
- Experience responding to customers directly, ideally in a fast-paced online environment.
- Familiarity with social media platforms and basic analytics tools.
Skills and Competencies
- Excellent written communication. You can write clear, on-brand copy quickly.
- A genuine interest in pop culture and collectibles.
- Calm, professional and empathetic when handling customer queries.
- Organised enough to juggle community replies, content deadlines and briefs at once.
- Comfortable giving and receiving feedback on creative work.
- Confident on camera, comfortable presenting products and updates to our audience.
Wicked Brick Employee Benefits:
- Free On-Site Parking - "Park with Ease": Enjoy the convenience of complimentary on-site parking, available to all our team members, making your daily commute a breeze.
- Exclusive Employee Discount - "Brick Perks": Dive into our world of displays with exclusive staff discounts on Wicked Brick products, bringing the joy of collecting closer to home.
- Generous Annual Leave - "More Time, More Adventures": Embrace a healthy work-life balance with 30 days of annual leave, including bank holidays, with the potential to increase alongside your journey with us.
- Future-Proof Pension - "Secure Your Tomorrow": Invest in your future with our Company Pension Scheme, ensuring peace of mind as you build your career at Wicked Brick.
- Refresh & Revive - "Stay Energised": Stay refreshed and energised with free, unlimited tea and coffee available throughout the day, because every creator needs their muse.
- Supportive EAP - "Here for You": Access professional support whenever you need it with our Employee Assistance Program, offering guidance for both personal and work-related challenges.
- Celebrating Loyalty - "Thanks for Staying": Your dedication means the world to us. Be recognised with our Long Service Award, celebrating your ongoing journey with Wicked Brick.
- Quarterly Excellence - "Shine with Us": Shine bright as we regularly celebrate outstanding team contributions, aligning with our core values through our Quarterly Employee Recognition Rewards.
- Health First - "Well Days": Benefit from 5 days of company sick pay, ensuring you can take the time you need to recover without financial worry.
- Fresh Weekly Fruit - "Stay Vibrant": Enjoy fresh fruit delivered weekly to the office, fueling your creativity and well-being with a healthy snack.
- Summer Fun - "Celebrate the Sun": Join the Wicked Brick family for our annual Summer Celebration, a time for relaxation, fun, and making memories with your colleagues.
- Vision Support - "See the Future Clearly": Take care of your eyesight with our Eye Test Reimbursement, promoting your overall well-being and ensuring you can always see your creations come to life.
- Compassionate Leave - "Time to Reflect": Receive support during tough times with paid Bereavement Leave, allowing you the space to grieve and handle personal matters.
- Invest in Yourself - "Grow with Us": Seize opportunities for professional growth with Paid Training & Development, fostering your skills and ambitions as part of the Wicked Brick team.
- Travel Smart - "Journey On Us": Reimbursements for travel and spending expenses are provided, ensuring that work-related journeys are never a burden.
- Community Connection - "Together & Beyond": Enjoy after-hours games, hobbies, and socialising, enhancing team spirit and celebrating our shared love for collectibles.
Work hours: Monday to Friday; 08:00 - 16:00
Pay: £29,000.00-£36,000.00 per year
Work authorisation:
- United Kingdom (preferred)
Work Location: Hybrid remote in Cottenham CB24
