The Langham, London; Europe’s first Grand Hotel, is currently recruiting for a Spa Attendant on Call to join our talented Chuan Body + Soul team. In this role, you will provide a good, welcoming experience for guests and clients at Chuan Body + Soul spa by ensuring the spa facilities are clean and well-maintained.
ABOUT THE ROLE
In the role of Spa Attendant on Call, your key focus will be to:
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assist with the journey of the clients and be ready to delight
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maintain the highest possible standard of hygiene and cleanliness of Chuan Body + Soul
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report any Maintenance concerns in order that they are fixed promptly
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ensure changing rooms and locker room facilities are stocked with towels, robes, slippers and toiletries
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ensure that all products are adequately presented to clients and treatment rooms
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deal with towels/linen eg inventory, restocking, identifying and reporting any unsuitable towels/linen
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carry out pool tests on regular basis
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assist and delight guests with your charm and elegance
ABOUT YOU
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previous experience in a similar 5* environment
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good time management and be well presented
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a conscientious attitude and eye for detail
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ability to deliver good customer service
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initiative and self motivation
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basic computer skills, eg MS Word, MS Excel
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good conversational English
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flexibility to work different shift patterns
