Job Overview:
We are seeking a highly motivated and personable Front of House team member to join our team. We are a 15th century country house hotel in Findon, West Sussex . We have 11 boutique bedrooms, resturant, bar and Function rooms. We specialise in all kinds of events from weddings and life celebrations to family parties. We are looking for an excellent people person to join our lovely team and assist our guests in having an absolutely brilliant day whatever the occasion. As a Front of House staff member, you will be responsible for assisting our management team with the daily operations of our establishment, ensuring exceptional customer service, and providing quick and efficient service in both our restaurant and bar areas. We are a lovely small team so are looking for someone with a great personality to really help our guests have the best possible expereince.
Responsibilities:
- Serve quickly and efficiently in both our restaurant and bar areas and on functions
- Ensure all areas are kept clean and tidy at all times
- Maintain high standards of cleanliness, hygiene, and food safety at all times
- Handle customer inquiries, complaints, and feedback in a professional manner
- Assist in all departments of the hotel including housekeeping & BOH areas as required by the team
- Ability to adapt to different tasks with enthusiasm and efficiency
- Good team skills and the ability to work with many different people
- This role will be a casual role with a mix of mornings, evenings and weekends up to 20 hours per week
Requirements:
- Previous experience in a similar role within the hospitality industry is required
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- Meals provided on every shift
- 20% discount on food on off days
- Regulated rota where possible each week for consistency
Pay: £8.00-£13.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Ability to commute/relocate:
- Worthing BN14 0TA: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (required)
Work authorisation:
- United Kingdom (required)
Location:
- Worthing BN14 0TA (required)
Work Location: In person
