JOB DESCRIPTION
Junior Account Executive
Commercial & Mid-Market Sales | Pulsar Next Gen Consulting
Reporting to
Sales & Marketing Lead, with day-to-day mentoring and support from a senior Account Executive.
About Us
Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realisation for our clients through the ServiceNow platform, augmented by the latest in AI technology.
We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice – no idea is ever a bad one.
At Pulsar, we are committed to fostering an inclusive and diverse work environment that contributes meaningfully to just and equitable communities across all social identities. We recognise the historical and ongoing systems that sustain inequality among systematically disadvantaged groups, and we are dedicated to adopting intentional plans to address these issues within our organisation and communities.
Purpose and Objective of the Role
The Junior Account Executive supports growth within Pulsar’s commercial and mid-market client segments, working closely with the sales team to build core selling skills across the full client lifecycle. This entry-level, quota-supported role is designed to develop a well-rounded technology salesperson – building client relationships, supporting new business generation, and learning to position Pulsar’s ServiceNow-aligned services, implementation offerings, and consultancy solutions.
Suited to an ambitious, early-career candidate – graduate or first move into tech/consultancy sales – looking to build a foundation in structured, consultative selling with a clear pathway to progress into a full Account Executive role.
Main Duties and Responsibilities
Supporting Commercial Accounts
- Support and, over time, take ownership of a small book of commercial/SMB accounts under the guidance of a senior Account Executive.
- Help build and maintain relationships with client contacts and day-to-day stakeholders.
- Assist in identifying account growth opportunities and flag these to the wider account team.
- Contribute to a positive client experience and support smooth handoffs to delivery teams.
Sales Activity & Pipeline Development
- Work towards an individual contribution target, supporting the team’s wider annual revenue goals.
- Generate new business leads through proactive outreach, prospecting, and network building.
- Support and, with growing independence, run early-stage sales conversations and discovery calls.
- Assist with proposals, pricing documents, and follow-ups under supervision of the Account Executive and Solutions Consultants.
Collaboration & Teamwork
- Work closely with the sales team to ensure seamless territory and account coverage.
- Partner with Solutions Consultants to help prepare solution propositions and demonstrations.
- Support Marketing with campaign follow-up, lead qualification, and event participation.
- Keep CRM records accurate to support pipeline reporting and forecasting.
ServiceNow & Technology Alignment
- Build foundational knowledge of Pulsar’s ServiceNow capabilities, implementation services, and consultancy offerings.
- Develop understanding of commercial clients’ business and operational needs.
- Stay curious about market trends, competitor activity, and emerging client challenges.
Reporting & Performance
- Maintain up-to-date pipeline activity and CRM records.
- Provide weekly sales activity updates to the Account Executive and Sales & Marketing Lead.
- Support monthly reporting on account activity and growth opportunities.
- Follow the defined sales process, building towards accurate forecasting and qualification skills.
Person Specification
Knowledge, Skills and Experience
- 0–2 years’ experience in sales, business development, or a client-facing role; graduates and career-changers welcome.
- A genuine interest in a career in technology, SaaS, or consultancy sales.
- Early evidence of a target-driven mindset – through work experience, education, or personal achievements.
- Confident, personable communicator, comfortable building rapport with a range of stakeholders.
- Curiosity about ServiceNow, digital transformation, and enterprise service management (training provided).
- Strong written and verbal communication skills.
- Organised, proactive, and keen to learn in a fast-paced environment.
- Growth mindset with clear ambition to progress towards a full Account Executive role.
Our Values
Be Our Best – Be ambitious and take action, embrace challenge with a tenacious spirit and deliver on time.
360 Life View – Display care for colleagues, be your authentic self and celebrate individual differences.
Always Team – Supporting each other to make our unique contribution.
Ever Curious – Be brave and ask questions, keep your mind open to continuously learn and see each day as an opportunity to discover and grow.
Honest Conversations – Courageously and respectfully voice your thoughts and opinions to build trust.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
Work Location: Hybrid remote in Edinburgh (City of Edinburgh)
