JOB TITLE: Travel Safe Officer
LOCATION: High Wycombe, HP13
PAY RATE: £14.60 per hour
HOURS/WORKING PATTERN: 37.5 hrs a week 5 out of 7 days
** Full Driving Licence required**
THE ROLE:
To provide proactive security and safeguarding of passengers and Staff. In addition, you will be expected to undertake identification of breaches of Railway Bylaws, criminal activities, security incidents and attend/deal with incidents in line with training and standards.
RESPONSIBILITIES:
The following high-level duties are expected to be performed but not limited to:
- Provide a high level of customer service, attending to customer questions as and when required.
- Provide a high level of observation, identifying hazards, crimes, and security risks.
- Patrol stations, trains as tasked on a daily basis.
- Undertake station security searches as required.
- Deal with security, crime, and safeguarding incidents
- Enforce the Railway Bylaws and other relevant legislation.
- Complete detailed incidents reports
- Complete daily patrol logs
- Maintain excellent communication with client and other officers.
- Support with Security, Crime reduction and supporting revenue protection operations.
- Crowd control duties when required.
- Management of queues and queuing systems as required.
- Maintain and deal with disorder in order to prevent breaches of the peace.
- Deter and detect crime.
- Provide first aid as and when required.
- Provide Safeguarding of vulnerable passengers
SKILLS:
- Strong attention to detail and observation skills
- Excellent communication and interpersonal skills
- Ability to remain calm and composed in high-pressure situations
- Good problem-solving and decision-making abilities
LICENCE REQUIREMENTS:
- You must have a current SIA Door Supervisor Licence.
- Must have a Full Driving Licence for more than a year.
- Possession of a First Aid at Work Certificate and/or Fire Marshal is desirable.
INTERVIEW REQUIREMENTS:
Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
JOB REQUIREMENTS:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
BENEFITS:
- We are employee-owned, making you a beneficiary of our future success
- Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
- Enrolment in NEST pension scheme.
- Training and development opportunities.
- Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
- Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
- Full company uniform
ABOUT AMULET:
Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).
Our commitment to Equality, Diversity, and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Job Types: Full-time, Permanent
Pay: £14.60 per hour
Benefits:
Experience:
- security: 1 year (preferred)
Licence/Certification:
- First Aid Certification (preferred)
- SIA DS Licence (required)
- Driving Licence (required)
Work Location: In person
