Job Introduction
DBS Level: Basic
About the role
We’re looking for an experienced and driven Supplier Relationship Manager to join our Surveying & Minor Works team. In this key role, you’ll lead the performance, compliance, and continuous improvement of our supplier network, ensuring high-quality service delivery that makes a real difference to our residents.
You’ll oversee day-to-day contract delivery, manage supplier escalations, and ensure all services meet contractual and procurement requirements. Acting as a vital link between our internal teams and external partners, you’ll build strong relationships, drive collaboration, and support the delivery of commercial, service, and compliance objectives—while also championing social value and sustainable practices.
Key Responsibilities
Supplier & Contract Management
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Manage supplier relationships across Surveying & Minor Works, ensuring strong performance and service delivery
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Oversee contract execution, lead performance reviews, and resolve escalations efficiently
Performance & Continuous Improvement
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Analyse performance data to identify trends, risks, and opportunities
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Drive continuous improvement initiatives and maintain clear performance reporting
Compliance & Governance
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Ensure supplier compliance with contractual, regulatory, and procurement requirements
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Support audits and maintain strong contract governance with Procurement and Legal teams
Commercial Management
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Monitor spend, support forecasting, and identify cost-saving opportunities
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Validate financials and ensure value for money across supplier contracts
Stakeholder Engagement
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Build effective relationships with internal teams and act as the key link to suppliers
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Provide expert advice on performance, contracts, and commercial matters
Social Value & ESG
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Monitor delivery of social value commitments and promote sustainable practices
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Work with suppliers to maximise local community impact
Risk Management
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Identify and manage risks related to supplier performance and delivery
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Develop mitigation plans to ensure continuity of service
More About You
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Educated to GCSE level or equivalent in Math’s & English (Grades A* - C)
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Experience within social housing or a similar regulated environment
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Strong experience in supplier and contract management
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Proven ability to manage and challenge supplier performance using KPIs, SLAs, and contracts
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Knowledge of regulatory and statutory requirements
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Experience ensuring compliance with procurement legislation (including the Procurement Act)
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Strong commercial awareness, including budgets, invoices, and financial oversight
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Ability to identify risks and drive continuous improvement
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Excellent communication and stakeholder management skills
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Strong organisation skills with the ability to maintain audit-ready documentation
About Us
A2Dominion is more than a housing provider. We are a not-for-profit organisation with a clear social purpose: creating homes and communities people love to live in. With over 38,000 homes across London and Southern England, we reinvest our profits into building more affordable homes and delivering services that make a genuine difference. As part of the G15 group, we are proud to contribute to tackling the housing crisis and supporting thriving communities.
Choosing Us Is Easy
As an A2Dominion employee, you’ll enjoy a meaningful role with the flexibility, support, and benefits you need to thrive. For this role, our offer includes:
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25 days’ holiday (plus Bank Holidays), rising to 28 days after 3 years’ service.
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Up to 8% contributory pension
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A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family
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Access to a wide range of staff discounts
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Investment in your learning and development.
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We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected].
We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
Becci Zapala is managing this vacancy – [email protected]
