Company Description
Ravenstone Recruitment are seeking a reliable and organised Scheduling Coordinator to take responsibility for planning, organising and maintaining consistent schedules that meet client needs while supporting the availability and wellbeing of care professionals.
The successful candidate will play an important role in ensuring clients receive high-quality, consistent and relationship-led care. You will work closely with clients, care professionals, recruitment and care teams to ensure schedules run efficiently and any changes are managed promptly.
Job Description
Key Responsibilities
- Develop and maintain effective and efficient schedules for clients and care professionals.
- Ensure schedules optimise travel time, availability and continuity of care while meeting client requirements.
- Respond promptly to changes and make real-time adjustments to schedules when necessary.
- Match care professionals with clients based on their skills, experience, availability and compatibility.
- Arrange introductions between care professionals and clients in collaboration with the care team.
- Maintain excellent working relationships with clients, care professionals and colleagues to ensure a positive experience for everyone.
- Ensure scheduling processes and procedures are followed consistently.
- Work closely with the recruitment team to ensure staffing levels are sufficient to meet current and future demand.
- Monitor schedules and identify potential gaps or issues before they affect service delivery.
- Participate in an evening and weekend on-call rota as required.
What We Offer
- A supportive and collaborative team environment.
- Full training and ongoing development opportunities.
- A rewarding role where you can make a meaningful difference every day.
- A friendly, values-led working culture where your contribution is recognised and appreciated.
- The opportunity to develop your skills and progress within the care sector.
- A role where your organisational and scheduling expertise directly contributes to the quality of care provided to clients.
Qualifications - What You’ll Need
- Previous experience as a Care Coordinator, Scheduler, Rota Coordinator, Workforce Planner or in a similar role within domiciliary care would be highly advantageous.
- Experience working in a scheduling, coordination or workforce-planning environment.
- Knowledge or understanding of the domiciliary care industry.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- The ability to plan, prioritise and remain calm under pressure.
- A proactive and analytical approach with excellent attention to detail.
- Confidence making decisions and adapting schedules at short notice.
- The ability to build positive working relationships with clients, care professionals and colleagues.
- Flexibility to participate in an evening and weekend on-call rota.
Benefits to working with Ravenstone UK Recruitment
- Person Centred Approach - Ravenstone UK Recruitment ensures our candidate's skills and experience are best matched with the client they will be supporting.
- Pre-employment checks - Ravenstone UK Recruitment will ensure all your pre-employment checks are completed ahead of you commencing with your new employer. We will assist with the application and cost of a DBS check, obtaining sufficient references and completing Right to Work checks.
- Post placement support - once you have started in your new role with your new employer, Ravenstone UK Recruitment will provide support following your placement to ensure you are enjoying your new role.
Please note all employment is subject to satisfactory DBS checks, references, and the right to work in the UK.
Website: https://www.rukr.co.uk
Office Number: 0208 154 9000
Email Address: [email protected]
Pay: £25,000.00-£32,000.00 per year
Work Location: In person
