Competitive
Widely recognised as one of London’s most beautiful garden restaurants,The Ivy Chelsea Garden has become synonymous with elegant dining,vibrant energy,and exceptional hospitality.
Loved by locals and visitors alike,it is a restaurant full of character,atmosphere,and occasion.
We’re now searching for an exceptional General Manager to lead the team behind this iconic destination.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands.
Benefits & rewards:
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100% GM discount for you and up to 3 friends when you dine in our restaurants.
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Competitive Industry pay (based on salary & Tronc)
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Additionally,all managers receive an element of variable tronc
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Eligible for a discretionary bonus scheme,based on performance against company KPIs
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Celebrate career anniversaries,with a gift voucher to dine in our restaurants.
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Career Development and Training,including Apprenticeships.
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Free food and drinks to the same standard that we serve our guests when you are working.
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Extra holiday allowance for length of service,up to 5 extra days after 5 years.
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Access to discounts on 100s of retailers,health,entertainment,travel & more.
Key elements of your role as a General Manager:
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You understand what exceptional guest experience looks like and how to deliver it consistently and efficiently.
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You lead from the floor with confidence,setting standards and inspiring high performance across your team.
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You fully own the numbers,with a clear understanding of financial targets and how to communicate and drive them.
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You build and manage realistic budgets,actively improving profitability through strong cost control.
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You stay commercially sharp,with an up-to-date understanding of the hospitality industry.
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You identify and act on high-value opportunities that align with brand direction and ROI.
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You build strong,trusted relationships with internal teams and external partners.
About you:
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You’ve operated at General Manager or Operations Manager level in fast-paced,high-volume restaurants.
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You lead teams from the front:raising standards,driving performance,and keeping morale high.
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You don’t just meet expectations:you push beyond them.
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You’re guest-obsessed and committed to standout service.
About us:Our shared CARING values help create an environment where we are happy,and engaged and we care for ourselves,our colleagues,our guests,and we celebrate our individualities and differences.
