About Connected Systems Solutions
Connected Systems Solutions is a forward-thinking technology business delivering innovative IT, digital transformation, infrastructure, and managed service solutions to organisations across multiple sectors. As we continue to grow, we are committed to investing in our people by creating a culture of continuous learning, leadership development, and high performance.
We are seeking an experienced and strategic Learning & Development Manager to design, implement, and lead our organisational learning strategy. This is an exciting opportunity for a passionate L&D professional to shape the future capability of our workforce and ensure our employees have the knowledge, skills, and behaviours required to deliver exceptional results.
The Role
Reporting to the senior leadership team, the Learning & Development Manager will take ownership of the company's learning and development function, driving initiatives that support employee engagement, performance improvement, leadership capability, and long-term organisational growth.
You will work closely with department managers to identify capability gaps, develop targeted learning programmes, manage training budgets, and evaluate the effectiveness of all development initiatives.
This role requires an individual who combines strategic thinking with hands-on delivery, ensuring learning solutions are aligned with business objectives and support a high-performing culture.
Key Responsibilities
- Develop and implement the company's Learning & Development strategy aligned with organisational goals.
- Conduct company-wide training needs analyses to identify current and future capability requirements.
- Design and deliver engaging training programmes across technical, professional, leadership, compliance, and behavioural competencies.
- Build structured onboarding and induction programmes for new employees.
- Develop leadership and management development pathways for current and future leaders.
- Introduce competency frameworks and career development plans across the organisation.
- Source, manage and evaluate external training providers where appropriate.
- Develop e-learning content and blended learning solutions using modern learning technologies.
- Manage and maintain the company's Learning Management System (LMS).
- Monitor mandatory training compliance and maintain accurate learning records.
- Evaluate training effectiveness using measurable performance indicators and return-on-investment analysis.
- Support succession planning, talent management and employee development initiatives.
- Partner with managers to coach and develop high-performing teams.
- Promote a culture of continuous learning and professional development throughout the organisation.
- Manage annual Learning & Development budgets and ensure effective allocation of resources.
- Ensure all training programmes meet relevant legislative and industry compliance requirements.
- Produce regular reports and insights for senior leadership on learning activity, completion rates, employee engagement and capability development.
Essential Requirements
- Proven experience as a Learning & Development Manager, L&D Business Partner or Senior Learning & Development Specialist.
- Demonstrable experience developing and implementing organisational learning strategies.
- Strong knowledge of adult learning principles and instructional design methodologies.
- Experience designing leadership development programmes.
- Excellent stakeholder management and relationship-building skills.
- Strong presentation, facilitation and coaching abilities.
- Experience managing Learning Management Systems.
- Ability to analyse data and measure learning effectiveness.
- Excellent organisational and project management skills.
- Strong communication and interpersonal skills.
- Ability to influence senior stakeholders and drive organisational change.
- Commercial awareness with the ability to align learning initiatives to business objectives.
- CIPD Level 5 or Level 7 qualification in Learning & Development, Human Resources or equivalent professional qualification (desirable).
Desirable Experience
- Experience within technology, IT services, digital transformation or managed services environments.
- Knowledge of apprenticeship programmes and professional qualifications.
- Experience implementing competency frameworks.
- Familiarity with learning analytics platforms.
- Experience supporting organisational change programmes.
- Knowledge of coaching and mentoring frameworks.
- Project management qualifications or experience.
What We Offer
- Competitive salary dependent on experience.
- Performance-related bonus opportunities.
- Company pension scheme.
- Generous annual leave entitlement.
- Professional development and funded training opportunities.
- Career progression within a growing technology business.
- Employee Assistance Programme.
- Health and wellbeing initiatives.
- Modern working environment.
- Collaborative and inclusive company culture.
Why Join Connected Systems Solutions?
At Connected Systems Solutions, our people are our greatest asset. We believe that continuous development drives innovation, strengthens collaboration, and creates exceptional customer experiences. As Learning & Development Manager, you will play a pivotal role in shaping the future capability of our workforce, developing talent, and creating meaningful career pathways across the organisation.
If you are a strategic Learning & Development professional who is passionate about developing people, building organisational capability, and driving business performance through learning, we would welcome your application.
Pay: £65,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home
Work authorisation:
- United Kingdom (required)
Work Location: In person
