Nateby, Lancashire
Full time · 37.5 hrs/week (inc. Friday half day) Hybrid working available, £33,000
About Rosetta Brands
At Rosetta Brands, we help FMCG brands grow profitably on Amazon — without wasting their time or resources. With over 15 years of expertise in the Amazon ecosystem, we've transformed emerging brands into category best-sellers and helped household names elevate their presence and performance.
The Role
As a Client Manager, you'll be the key contact and trusted partner for a portfolio of clients, playing a crucial role in driving their success on Amazon. Your mission is to build strong, strategic relationships, guide clients through their growth journey, and ensure a seamless, impactful experience with Rosetta Brands.
You'll be part of a collaborative, high-performing Client Management team that takes pride in delivering real results and creating long-lasting client partnerships. Whether meeting face-to-face or engaging via email and video calls, you'll lead discussions around sales strategies, performance insights, and growth opportunities — including upselling and cross-selling initiatives.
With accurate performance data at your fingertips, you'll offer clear, actionable feedback on sales trends, fulfilment rates, and account progression. Your attention to detail and coordination with internal teams will ensure client expectations are not only met — but consistently exceeded.
What We're Looking For
- We're looking for someone who is not only an excellent communicator and problem-solver, but also someone eager to share ideas that improve our processes, client experience, and operational efficiency.
- Excellent communication and interpersonal skills
- Strong relationship management and client-facing experience
- Analytical mindset — comfortable working with data and performance metrics
- Highly organised with excellent attention to detail
- A proactive, solutions-focused approach
- Interest in e-commerce and the Amazon ecosystem
- Eager to contribute ideas that improve processes and client experience
Why Join Rosetta Brands?
Rosetta Brands is a fast-growing and ambitious company. This is a fantastic opportunity to gain hands-on experience in Amazon Vendor operations, e-commerce strategy, and full-cycle account management.
- Monday – Friday, hybrid working available
- Incentive pay based on client growth and success
- Enhanced sick pay
- 25 days annual leave plus bank holidays
- Employee Assistance Programme
We want to hear from you. For more information about the role or to apply, please visit our careers page at https://www.rosettabrands.com/careers
Pay: £33,000.00 per year
Benefits:
- Casual dress
- Health & wellbeing programme
- On-site parking
- Sick pay
Ability to commute/relocate:
- Nateby PR3: reliably commute or plan to relocate before starting work (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
