PTA Developments Ltd are a privately owned developer and contractor with a reputation for building high-quality and prestige apartments and houses in Sheffield. Many are retained within our extensive private lettings portfolio all of which are managed entirely within the group under Ascent Lettings. Our office is based in the historic Abbeydale Hall, close to Dore & Totley Train station in the highly desirable Dore area.
PTA Developments Ltd are looking for an organised, proactive, and customer-focused Reception & Administrative Assistant to join our Ascent Lettings team.
This is a varied role ideal for someone who thrives in a fast-paced environment and has excellent communication skills.
Key Responsibilities
- Answer incoming telephone calls professionally and efficiently
- Greeting visitors
- Assist with the coordination of property viewings
- Assist with managing the shared inbox and ensure all tenant and prospect enquiries receive a timely response liaising with management where necessary
- Managing incoming and outgoing post
Essential attributes/skills
- Excellent communication and customer service skills.
- A confident and professional telephone manner.
- Strong organisational and administrative abilities.
- Good IT skills, including Microsoft Office.
- The ability to multitask and work in a fast-paced environment.
- A positive attitude and willingness to learn.
- Previous reception, administration, or estate agency experience is desirable but not essential.
- Resilient in the face of difficult or pressured circumstances
Experience/knowledge required:
- Experience working in a lettings environment preferred but not essential
- Competent at using Microsoft Word, Excel, Outlook
- Experience of property management/lettings software package, Alto preferred but not essential, full training and support will be provided
- Desirable: knowledge of and enthusiasm for the south west Sheffield area as a place to live/work/socialise
Pay: Up to £25,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
