Job Overview
We are seeking an experienced Front of House Supervisor to assist in leading our front of house team and ensure a high standard of service to our guests. The ideal candidate will possess a strong background in hospitality, having worked in a restaurant, bar or pub setting at a supervisory level. This role requires a passion for food and beverage, as well as the ability to create an inviting atmosphere for our guests.
Duties
- Oversee daily operations, ensuring exceptional service and adherence to Five Alls standards in both the restaurant and bar areas
- Assist in managing inventory, including ordering supplies and maintaining stock levels for both beverages and food items.
- Work in all areas of Front of House including restaurant and bar to ensure a high and efficient level of service to our guests.
- Supervise and train staff, fostering a collaborative environment that encourages professional growth.
- Work closely with the General Manager, Head chef and team to advance business growth with events and menu development.
- Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction at all times.
Experience
- Proven experience in a supervisory position within the hospitality industry.
- Demonstrated leadership skills with experience in team management and staff supervision.
- Background in restaurant or hotel environments is highly desirable, along with barista experience where applicable.
- Comprehensive understanding of food safety practices and regulations within the hospitality sector.
- Excellent communication skills with a focus on providing outstanding customer service. If you are passionate about creating memorable experiences for guests while leading a dedicated team, we would love to hear from you!
Job Types: Full-time, Permanent
Pay: £13.50-£14.50 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
