Onyx Scientific | Sunderland
Part-Time (3-4 Days per Week) | Permanent
About Us
Onyx Scientific is a pharmaceutical Contract Development and Manufacturing Organisation (CDMO) working with academic, biotechnology and pharmaceutical companies across the globe. We provide scientific expertise from early-stage drug discovery through to commercial manufacture.
We are looking for an organised and proactive Business Support Administrator to join our team in Sunderland and provide essential support across commercial and operational activities.
The Opportunity
This is a varied administration role that offers exposure to client management, commercial operations and business support activities within a growing pharmaceutical organisation.
You will play a key role in ensuring processes run efficiently while supporting both internal teams and external clients.
Key Responsibilities
- Managing client documentation including NDAs and service agreements
- Maintaining CRM systems and customer records
- Supporting the preparation and issuance of quotations and business documentation
- Coordinating client communications and updates
- Assisting with contract administration, tracking and document storage
- Supporting invoicing processes and purchase order administration
- Organising meetings, taking minutes and tracking actions
- Maintaining accurate records in line with quality and regulatory requirements
- Preparing reports, presentations and general business documentation
- Providing administrative support including travel arrangements and event coordination
About You
We are seeking a highly organised and detail-focused administrator who enjoys supporting others and delivering excellent service.
You will be comfortable managing multiple priorities, maintaining confidentiality and working within structured processes.
Essential Skills & Experience
- Previous experience in an administrative, business support, office administrator or coordinator role
- Excellent organisational and time management skills
- Strong written and verbal communication skills
- High level of accuracy and attention to detail
- Proficiency in Microsoft Office, including Word, Excel and Outlook
- Experience using CRM systems, databases or document management systems
- Ability to manage confidential and commercially sensitive information
Desirable Experience
- Experience within pharmaceutical, biotech, life sciences, manufacturing or other regulated industries
- Knowledge of GMP, GxP or quality-regulated environments
- Experience supporting contracts and service agreements
- Familiarity with invoicing and purchase order processes
- Experience supporting customer communications or commercial activities
What You'll Bring
- A proactive and self-motivated approach
- Excellent organisational and prioritisation skills
- Strong attention to detail
- Flexibility and adaptability
- A collaborative mindset and team-focused attitude
- Professionalism and discretion
What We Offer
- Opportunity to work on a variety of interesting projects
- Supportive and collaborative working environment
- Career development opportunities within a growing pharmaceutical business
- Company events
- Cycle to Work scheme
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Free on-site parking
Apply Now
If you are passionate about organisation, administration and supporting business success, we'd love to hear from you.
Apply today to join the Onyx Scientific team.
Work Location: In person
