Restaurant Assistant Manager
Location: Downtown Grantham
Hours: 38.75 hours per week, worked flexibly across the business needs
We are looking for a motivated and customer-focused Restaurant Assistant Manager to help lead our team in our busy Downtown Grantham restaurant. This is an exciting opportunity for an experienced hospitality professional who enjoys delivering excellent customer service, supporting colleagues, and helping drive business success.
Working closely with the Restaurant Manager, you will play a key role in the day-to-day operation of the restaurant, ensuring high standards of food safety, service, cleanliness, and team performance.
Key Responsibilities
- Support the Restaurant Manager in the effective running of the restaurant.
- Lead, motivate and develop team members to deliver exceptional customer service.
- Assist with recruitment, induction, training and ongoing development of staff.
- Ensure food safety, health and safety, and company standards are maintained at all times.
- Help manage stock control, ordering and waste reduction.
- Support the achievement of sales, profitability and operational targets.
- Handle customer enquiries and resolve issues professionally and efficiently.
- Take responsibility for the restaurant in the absence of the Restaurant Manager.
About You
We are looking for someone who:
- Has previous experience in a supervisory or management role within hospitality, catering or retail.
- Demonstrates strong leadership and communication skills.
- Is organised, proactive and able to work in a fast-paced environment.
- Has a passion for delivering excellent customer experiences.
- Can work flexibly, including weekends, evenings and bank holidays where required.
- Holds a Level 2 Food Safety qualification (desirable).
What We Offer
- Staff discount of up to 20%.
- Subsidised food and drink.
- A supportive and friendly working environment.
- Training and development opportunities.
- As our Staff Trust holds 15% of the Company's shares, employees can benefit from a share of the profits whenever dividends are paid to shareholders.
If you are an enthusiastic leader with a passion for hospitality and are looking for your next challenge, we'd love to hear from you.
Benefits:
- Employee discount
- Free parking
- Sick pay
Application question(s):
- Are you of school leaving age or older? Please answer 'Yes' or 'No'
Experience:
- catering or hospitality: 1 year (preferred)
Work Location: In person
