Company Overview
We are a charity-run Sports Centre dedicated to serving our local community and beyond. Our facilities include a gym, weights room, main hall for sports like badminton and roller sports, an indoor bowls rink, outdoor five-a-side pitch, and various halls and studios for exercise classes, dance, and room hire. We pride ourselves on being a small, friendly team committed to providing excellent sports and leisure services to the local community and further.
Job Overview
As a Sports Centre Receptionist, you will be the welcoming face of our community hub, ensuring smooth operations across our diverse facilities. Your energetic approach will help create an inviting environment for visitors of all ages and backgrounds. You will support the management of daily activities, assist guests with their needs, and uphold high standards of safety and service throughout the centre. You will be supported throughout your role and any next steps you wish to take within the sports and fitness industry alongside this receptionist based role. An enhanced DBS check will be required, as well as 2 references.
Duties
- Greet visitors warmly and provide excellent guest services to enhance their experience
- Assist with the management of bookings for sports facilities, classes, and room hire
- Take payments and deal with transactions for users of the centre
- Monitor the use of sports equipment and ensure facilities are maintained in top condition
- Support the management team in opening and closing procedures of the centre
- Ensure health and safety protocols are followed by staff and visitors at all times
- Handle enquiries both in person and via phone, providing clear information about services offered
- Support event setup and breakdown for sports sessions, classes, or community events
- Reporting maintenance, equipment or safety issues to management
- Building a rapport and respect to ensure the smooth running of the sports centre along with a number of different activities taking place at the same time.
- Complete basic housekeeping and cleaning duties around the closing of the centre
Skills
- Strong management skills to coordinate activities and oversee facility usage effectively
- Experience or confidence in welcoming members of the public in to the space and using this to create a friendly atmosphere
- Bar experience and previous reception experience is desirable
- Excellent communication skills to interact confidently with visitors, staff, and external partners
- Ability to work independently as well as part of a team in a lively environment
- Flexibility to adapt to changing schedules or priorities throughout the day
- Computer competency: Excel, POS, Word, Canva etc
- An interest in the fitness industry and/or qualifications or the desire to gain these is also desirable but not essential.
Join us as a Sports Centre Receptionist if you’re passionate about promoting active lifestyles, enjoy working with people, and thrive in a dynamic community setting!
Pay: From £12.71 per hour
Expected hours: 12.0 – 20.0 per week
Benefits:
- Casual dress
- Employee discount
- Gym membership
- On-site parking
Work Location: In person
