Nexus Recruitment are seeking a client facing Property Client Coordinator for an established real estate firm in Norwich. This is an excellent opportunity for a customer focused individual with strong communication skills and experience in managing client relationships, diaries for appointments and sales enquiries. Working as part of a busy and established team, you will act as the first point of contact for clients, scheduling appointments and playing a key role in delivering a high-quality service, managing enquiries and ensuring service levels are maintained.
Key Responsibilities:
- Act as the first point of contact for clients, providing professional and responsive customer service
- Manage and coordinate diaries, ensuring appointments are scheduled efficiently across
- Handle client enquiries, provide quotations, and support booking requests
- Maintain accurate records and databases using internal systems
- Build and maintain positive relationships with key stakeholders
- Support with administrative tasks and ensure all client information is handled confidentially
- Work towards agreed performance targets, including booking levels and call activity
- Identify opportunities to support business growth through excellent customer engagement and service delivery
Required attributes:
- Previous experience in a customer-facing role, preferably within real estate
- Excellent communication and interpersonal skills
- The ability to manage multiple tasks while maintaining accuracy and attention to detail
- Strong problem-solving skills and a proactive approach to customer service
- The ability to work independently as well as part of a team
Nexus Recruitment are Real Estate specialists, supporting with various level appointments across Residential, Commercial and Mixed-Use sectors across the UK. Our mission is to ensure all clients and candidates are given an honest, thorough process from start to finish. If you are interested in applying to this role, please contact Lucy at Nexus Recruitment, with a copy of your current CV, for further details on this position.
Pay: £27,000.00-£35,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee mentoring programme
- Flexitime
- Health & wellbeing programme
- Work from home
Work Location: Hybrid remote in Norwich
