Thank you for taking the time to read about this newly created role within the Sheffield office of CRU based in Derwent House on the 7th Floor.
Heard of us? Potentially not, so please do take a look before you click apply!
https://www.crugroup.com/
Having just onboarded one new Customer Accounts Administrator, we're now looking for one more person to join the team, with a start date of October / November (sooner is available if you're available sooner)
This is a hybrid role, with min 2 days in the office, offering a good balance of flexibility and collaboration. The option is there to work more office days if you prefer though.
The Sheffield office only opened 2 years ago, there's a mix of teams in there from Marketing to Technology, People & Culture to Finance, and we have regular visits from our colleagues in London too!
Within our team, we have 3 distinct mini-teams. We have Sales Support, who help our colleagues with the initial customer order processing, we have us, who support with invoicing our customers and with ongoing customer support queries and then we have a team of credit controllers, who liaise with our customers to ensure their accounts are kept up to date.
What are we looking for, for this role?
If you’re organised, logical, solutions and customer-focused as well as confident working in a global customer support environment, this could be the perfect next step for you!
Full training will be provided in terms of how we work as a business, so we're not looking for a set level of experience in a certain role. However, we use Salesforce and the ideal candidate will already be proficient in using this system, or similar systems where you have spent 75% of your day working through a case management system such as Salesforce.
Once you apply and your application has been progressed, we will share a link to apply on our Company portal and our first stage of assessment will be via a short phone / video call.
Thank you for your interest, we look forward to hearing from you!
Application question(s):
- Please tell us a little about what you’re currently doing and why you’re wanting to leave your current role, as in what prompted your job search?
- Tell us why you feel this role is a great fit for you and detail your Salesforce or equivalent experience too!
- How would you commute to the office (Arundel Gate) and how long would it usually take?
- What is your current notice period and ideal salary? We can share the salary range on application (it's a competitive rate)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Sheffield S1
