Back of House Manager – Park Plaza Riverbank
At Park Plaza Riverbank, we pride ourselves on delivering exceptional guest experiences in one of London’s most vibrant riverside locations. With stylish rooms, busy event spaces and a fast-paced operation, we are looking for a strong Back of House Manager to lead our BOH operations and support the wider hotel team.
This is a hands-on leadership role where you’ll drive high standards across cleanliness, compliance and team performance, while playing a key part in the hotel’s operational success.
What you’ll be doing:
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Leading all Back of House operations, ensuring high standards of cleanliness, organisation and efficiency
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Managing key areas including cleaning, chemicals, equipment, waste, deliveries and stores
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Ensuring full compliance with health, safety and hygiene standards
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Acting as a hands-on leader, supporting both BOH and some FOH operations where required
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Leading, developing and motivating your team through training, rotas, recruitment and performance management
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Supporting audits and implementing improvements to drive service quality and operational efficiency
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Working closely with other departments to ensure a smooth and seamless guest and colleague experience
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Playing an active role as part of the HOD team and duty management rota
What we’re looking for:
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Strong leadership experience in a high-volume hotel environment
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A hands-on, proactive approach with great attention to detail
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Solid understanding of health & safety, hygiene, and compliance
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Experience managing teams and driving performance
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Confident communicator with a collaborative working style
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Benefits of working for us as our Back of House Manager:
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Competitive Salary + Excellent Benefits
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Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
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Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
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50% F&B discount at our restaurants and bars (for your whole party)
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Two free meals per day - including days off if you wish to come in!
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Access to 40% of your pay before payday through Wagestream!
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Recommend a Friend scheme - £750
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BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
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Vitality at work scheme with great gym discounts & more
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Ride to Work Scheme & free local cycling lessons
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24/7 access to our Employee Assistance Programme
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Uniforms provided & free dry cleaning
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Annual Staff parties and events
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Company pension plan & award-winning training
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
