We are a small, well-established insurance brokerage experiencing continued growth and are looking for a highly organised and proactive Office Administrator to join our team.
This is a key role within our business, supporting our brokers and management team and helping to ensure the smooth running of our day-to-day operations. As the business continues to grow, this is an excellent opportunity for someone looking to develop their skills and build a long-term career within the insurance industry.
About the Role
The successful candidate will be responsible for providing administrative support to brokers and management, handling client communications, and maintaining accurate records. This role requires strong attention to detail, excellent organisational skills, and the ability to prioritise and multitask in a busy and growing office environment.
Key Responsibilities
- Managing incoming calls and emails
- Supporting brokers with policy administration and documentation
- Preparing and processing client documentation
- Maintaining accurate client records and databases
- Liaising with insurers and clients
- Scheduling appointments and managing diaries
- Assisting with invoicing and general office administration
- Ensuring compliance with internal processes and regulatory requirements
Requirements
- Previous administrative experience (insurance or financial services experience preferred but not essential)
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- High level of attention to detail
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and as part of a small team
- Professional, reliable, and client-focused approach
- A willingness to learn and develop within the insurance industry
What We Offer
- Supportive and friendly working environment
- Opportunity to develop and progress within a growing insurance brokerage
- Opportunity to build a long-term career within the insurance industry
- Competitive salary based on experience
- On-the-job training and support
- A varied role with the opportunity to take on additional responsibilities as the business continues to grow
If you are reliable, detail-oriented, and looking to build your career in a professional and growing business, we would love to hear from you.
Job Type: Full-time
Work Location: In person
