Job Summary:
To work within the Patient Administration Team providing administrative support to the practice across all sites.
Main Duties
- Process referrals, both private and NHS and manage worklists on ERS systems.
- Deal with patient tasks generated by GPs and other departments.
- Action GP requests in Patient Admin documents inbox.
- Record deaths – process death certificates and other related documentation.
- Keep up to date information resource, e.g., consultant details, hospital information, etc.
- Notify infectious diseases to Public Health.
- Take telephone calls and messages - ensure where possible that they are acted upon.
- Type other correspondence as requested by other members of PHG e.g emails, TWIMC letters.
- Keep up to date with internal emails, action Outlook emails – Individual and Team
- Gain a basic understanding of the role of other members of the non-clinical team.
- Flexibility to work additional hours to cover colleagues is essential.
- All staff are expected to participate in relevant practice & team meetings, presentations, and training days.
· Be responsible for keeping your e-learning up to date
· Work as part of a team offering workload support to team colleagues when required.
Scope of the Job:
Accuracy in recording and processing, both computer and handwritten messages is essential. The Patient Administrator will frequently be working with medical terminology and must be responsible for gaining as much knowledge of this terminology as possible.
Pay: £13.59 per hour
Work Location: In person
