With over 30 years in business, we are currently seeking a Customer Service Advisor to join our our newly established site in Walsall. This is a varied role which incorporates elements of both sales and admin, it would be excellent for an individual who is looking to broaden their experience and develop new skills.
Key Roles and Duties
- Monitor and respond to customer enquiries
- Pricing and processing customer quotes and orders for hire and sales
- Proactively contact current and potential new customers
- Assist with warehouse duties as required
- General office duties
- Providing quotations and any other correspondence in relation to sales
- All customer related matters, including ensuring delivery times are met
- Coordinating actions between departments to ensure customers need are met
- Introducing new products to current and new customer, phone, email and in person within the depot
Candidate
- Proven experience within a sales admin-based role
- Good IT skills
- Excellent time management and organisation skills
- Meticulous attention to detail
- Friendly and excellent telephone manner
- Motivated and quick thinking
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking
Experience:
- Sales: 1 year (preferred)
- Sales administration: 1 year (required)
- administration: 1 year (required)
Work Location: In person
