Overview
We work differently!
No pressure sales and NO TARGETS! Our staff thrive on this and so do our customers!
We offer a very generous commission based on overall sales, NOT INDIVIDUAL!
We are seeking a dynamic and customer-focused Furniture Sales Consultant to join our retail team. The successful candidate will play a key role in providing exceptional service to customers, assisting them in selecting the perfect furniture pieces to suit their needs and preferences. This position offers an excellent opportunity for individuals with strong communication skills and a passion for sales within the furniture industry. The role involves engaging with customers, understanding their requirements, and guiding them through our product range with professionalism and enthusiasm.
Alongside face to face engagement, we run a very busy social media campaign in which sales staff are involved on a day to day basis to attract customers to store, experience with social media and I.T. in general is highly desirable.
Duties
We will say it again....
We work differently!
No pressure sales and NO TARGETS! Our staff thrive on this and so do our customers!
We offer a very generous commission based on overall sales, NOT INDIVIDUAL!
- Greet customers warmly and establish rapport to create a welcoming shopping environment
- Assist customers in selecting furniture items that meet their needs and preferences
- Provide detailed product information, including features, materials, and care instructions.
- Maintain visual merchandising standards to ensure attractive product displays
- Process transactions accurately using the point-of-sale system
- Organise stock levels and ensure the showroom remains tidy and well-presented
- Handle customer enquiries via phone or in person with excellent phone etiquette
- Manage time effectively to balance multiple customer interactions throughout the day
- Collaborate with team members to achieve maximum sales and improve overall store performance.
- Post and answer social media enquiries.
- Lifting during shop preparation is sometimes required.
Experience
- Previous experience in furniture retail is essential.
- Strong understanding of emails, SharePoint and social media platforms.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills.
- Basic maths skills for handling transactions and measurements accurately
- Knowledge of merchandising principles to assist in creating appealing displays
- Ability to demonstrate effective time management and organisational skills in a fast-paced environment
- Experience with upselling techniques and understanding customer needs to enhance sales opportunities
This role offers an engaging environment where your interpersonal skills can flourish while helping customers create beautiful living spaces. We value organised, proactive individuals eager to contribute positively to our team.
Job Type: Full-time
Pay: £24,420.00-£50,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
- Store discount
Experience:
- Furniture sales: 1 year (required)
Work Location: In person
