We are seeking a proactive and dynamic Assistant Manager to join the team for the launch of our exciting new pub opening at the end of August. This is a fantastic opportunity to be part of a brand-new venue from day one, helping to build a strong team, establish high standards, and create a welcoming atmosphere for our customers.
The venue will offer a lively and vibrant environment with a strong focus on live sport, quality food, and exceptional customer service. With busy weekends, a great social atmosphere, and a varied customer base, we're looking for someone who thrives in a fast-paced hospitality environment and leads by example.
Working closely with the General Manager, you will play a key role in preparing the venue for launch, supporting the recruitment and development of the team, and ensuring the business delivers an outstanding customer experience from opening day onwards. You'll be confident taking responsibility for the venue in the General Manager's absence and passionate about helping drive the business forward.
Duties
- Support the General Manager in the successful opening and day-to-day operation of the pub.
- Assist with recruiting, training and developing front-of-house team members.
- Ensure smooth service across both the bar and dining areas.
- Serve drinks efficiently while maintaining high standards of quality, presentation and responsible service.
- Supervise, motivate and support the team, creating a positive and energetic working environment.
- Manage and coordinate food orders, ensuring accurate and timely communication between the kitchen and front of house.
- Take responsibility for the venue in the absence of the General Manager.
- Oversee opening and closing procedures, cash handling and operational compliance.
- Handle customer enquiries and resolve issues professionally while maintaining exceptional service standards.
- Assist with staff rotas, attendance and ensuring appropriate staffing levels during busy trading periods.
- Monitor stock levels, support ordering and maintain high presentation standards throughout the venue.
- Assist with stock control, reporting and other administrative duties.
- Help deliver sports events, promotions and customer engagement initiatives to maximise trade and customer experience.
Skills
- Previous supervisory or management experience within hospitality, pubs, bars or similar environments.
- Strong leadership skills with the ability to motivate and develop a team.
- Experience working confidently in busy bar operations.
- Good understanding of food service and coordinating front and back-of-house operations.
- Excellent organisational and time management skills.
- Outstanding communication and customer service skills.
- Ability to remain calm and make effective decisions in a fast-paced environment.
- Strong attention to detail and commitment to maintaining high standards.
- A hands-on approach with the confidence to take initiative and solve problems.
- Flexible, reliable and willing to work evenings, weekends and key trading periods.
This is an excellent opportunity for an ambitious hospitality professional looking to develop their management career while helping launch an exciting new venue. If you're passionate about hospitality, sport, great food and creating memorable customer experiences, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £34,000.00-£38,000.00 per year
Benefits:
Work Location: In person
