The Firm
JB Leitch is an established Legal 500 commercial law firm that enjoys a unique position and national reach in the marketplace. Specialising in legal services for the property management sector, our excellence is recognised nationally, and we act for corporate clients across England and Wales.
Our firm now benefits from the largest team of property management legal specialists in the country. We are Investors in People accredited and have won awards for our commitment to Apprenticeships. We believe in sharing our expertise and knowledge both internally and with our clients, and our CPD accreditation and certification means we can offer free CPD accredited learning.
As a proud Liverpool based firm, we sponsor National Museums Liverpool who exist to allow you, and future generations, to learn from and enjoy a varied collection of venues. Liverpool has one of the largest collections of museums and galleries in the UK. We have also supported Circus Starr for several years. Understanding that attending mainstream events can be difficult for children with additional needs, Circus Starr provide inclusive, exciting, non-judgemental, fun for children.
What’s in it for you
At JB Leitch you will enjoy a competitive benefits package that includes:
- Hybrid working to encourage a healthy work life balance
- Enhanced Parental Pay including maternity, paternity and shared parental pay
- Medical Cash Plan to help with those pesky dental or optical bills and much more
- Enhanced annual leave but you can always buy more if you want to
- Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
- Car maintenance schemes because MOT and services can be expensive
- Season ticket loans and car parking options available
- Plenty of company paid social events for you to choose from
- Free fruit and sweet treats with as much Nespresso coffee as you want
- Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
- Competitive pension scheme to support you later in life
- Life Assurance at 3x your annual salary for peace of mind should the worst happen
The role
We're looking for a proactive and detail-focused Collections Case Administrator to join our Collections team. You'll play a key role in managing and progressing collection cases through both administrative and operational activities, helping to ensure effective debt recovery services are delivered within agreed Service Level Agreements (SLAs).
You'll be responsible for maintaining accurate case records, processing documentation, and liaising with clients, debtors, and internal stakeholders to support the timely and successful resolution of cases. You'll also ensure all activities are completed accurately, efficiently, and in line with FCA, SRA, client, and company regulatory requirements.
The salary for this role is based on a 37 hour working week.
What We're Looking For
- Excellent attention to detail and accuracy.
- Strong organisational and time management skills.
- Confident verbal and written communication skills.
- Ability to manage multiple cases and prioritise workloads effectively.
- Proficient in Microsoft Office, case management systems, and digital tools.
- A proactive team player with a commitment to delivering high-quality service and maintaining regulatory compliance.
Pay: £24,454.04 per year
Work Location: Hybrid remote in Liverpool L1 5AS
