Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London's West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style.
The hotel features 440 elegant guestrooms, including 50 suites, alongside 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British cuisine and Afternoon Tea at The Montagu Kitchen, together with expertly crafted cocktails at the stylish Churchill Bar & Terrace.
As Hotel Manager, you will be the operational heartbeat of Hyatt Regency London – The Churchill. Leading a large and diverse team, you will create an environment where colleagues thrive, guests feel genuinely cared for and operational excellence is delivered every day.
This is a highly visible leadership role where your influence will be felt across every guest journey and colleague experience. You will foster a culture of care, accountability and operational excellence, ensuring our teams consistently deliver memorable experiences while supporting the hotel's commercial success.
With a strong background in operations (Rooms or Food & Beverage), you will combine operational expertise with commercial acumen, ensuring every stage of the guest journey reflects Hyatt's high standards of service and care. As Hyatt continues to grow globally, this role offers the opportunity to lead a complex London hotel while developing the experience, visibility and breadth to support future career progression across Hyatt.
You are an accomplished hotel leader with significant experience within an international five star hotel environment. You are currently a Hotel Manager, Director of Operations or hold a similar senior operational leadership position within a large, fast paced hotel. Experience within the London luxury hotel market would be advantageous.
A strong Rooms or Food & Beverage background is essential. You understand the operational heartbeat of a complex hotel and know how to balance exceptional guest experiences with commercial performance and operational excellence.
You are a visible, authentic leader who builds trust through integrity, empathy and consistency. You enjoy developing others, building high performing teams and creating an environment where colleagues feel valued, supported and empowered to succeed.
Commercially astute and operationally accomplished, you make sound decisions, communicate confidently and remain calm under pressure. You combine attention to detail with strategic thinking and are motivated by delivering outstanding results for guests, colleagues and the business.
You are also motivated by the opportunity to grow with Hyatt, contributing to a global hospitality company where talent is recognised, careers are developed and future opportunities can be shaped across hotels, brands and locations worldwide.
Benefits you will enjoy as Hotel Manager
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues are supported to grow, lead and thrive.
With more than 1,450 hotels and resorts across over 80 countries, Hyatt offers exceptional opportunities to build an international career with one of the world's leading hospitality companies.
Join Hyatt Regency London – The Churchill and help shape the next chapter of one of London's most iconic hotels.
Next Steps: Take the next step in your leadership career and apply today to join Hyatt Regency London – The Churchill as our next Hotel Manager.
